Streaming Setup & Equipment

Hi, I am having trouble logging into the Direct TV Stream App on my Roku TV and my Roku stick. My Roku TV is using the latest software version and I have tried deleting the Direct TV Stream app and re-adding it. These items don't work. When I log into the stream app, it spins and spins and then fina

Hello, Bought a new Samsung TV last week. Works great with Amazon Firestick. Gemini worked great on the old tv. That’s when problems started. The Directv Gemini Air (with its integral HDMI cable) and Samsung combination begins with a green, purple, or some other color screen when starting up. The on

See subject line PLUS we want to have the ability to use two remotes in that room

I have had a Gemini Air connected to my TV for several days. Today the "Fast Forward" and "Fast Reverse" stopped working properly. Pressing either on a recorded program causes the video to move only a few seconds then normal rate video resumes. Occasionally neither button does anything! The first ti

I want to either 1) Connect my new Gemini Air to my Harmony Home Hub OR, 2) Connect my new Gemini Air Remote to my TV power(on-off) and to the volume control to my Samsung SoundBar? Either possible??

We just got an Apple TV 4K box (new from Apple), installed the DTV app, and love the picture and quickness of the response compared to previous Roku and Firestick we used. But, we don’t have Fast Forward or Rewind (with the preview box). Also, the skip forward normally does 90 seconds, then 60, then

When we try to open our prime video app, it just reverts to whatever channel was previously on. We thought we might be able to uninstall it and reinstall it, but there is no option to uninstall. There is only an option to disable. We are not sure what to do.

I have a new Sony A95L tv and am struggling with Gemini Air setup. The Gemini Air is in the HDMI4 slot (as directed during setup). I have two issues I need help with: 1) the DTV remote can control the TV only after turning the unit on with the Sony remote. Bravia sync is turned off to keep the Gemin

Is there an instruction manual online that tells how to operate all the buttons on the Gemini Air remote? I don't need setup instruction.

After I set up 1 of 3 Streamer boxes 1, I did not have Ethernet access is stuck at trying to check for updates then it says problem try later keeps doing this. Is there a way to reset box to factory settings as I ran a cable to it now but it still keeps doing this?