Streaming Setup & Equipment

Hello, Bought a new Samsung TV last week. Works great with Amazon Firestick. Gemini worked great on the old tv. That’s when problems started. The Directv Gemini Air (with its integral HDMI cable) and Samsung combination begins with a green, purple, or some other color screen when starting up. The on

See subject line PLUS we want to have the ability to use two remotes in that room

I have had a Gemini Air connected to my TV for several days. Today the "Fast Forward" and "Fast Reverse" stopped working properly. Pressing either on a recorded program causes the video to move only a few seconds then normal rate video resumes. Occasionally neither button does anything! The first ti

I want to either 1) Connect my new Gemini Air to my Harmony Home Hub OR, 2) Connect my new Gemini Air Remote to my TV power(on-off) and to the volume control to my Samsung SoundBar? Either possible??

When we try to open our prime video app, it just reverts to whatever channel was previously on. We thought we might be able to uninstall it and reinstall it, but there is no option to uninstall. There is only an option to disable. We are not sure what to do.

I have a new Sony A95L tv and am struggling with Gemini Air setup. The Gemini Air is in the HDMI4 slot (as directed during setup). I have two issues I need help with: 1) the DTV remote can control the TV only after turning the unit on with the Sony remote. Bravia sync is turned off to keep the Gemin

Is there an instruction manual online that tells how to operate all the buttons on the Gemini Air remote? I don't need setup instruction.

I am a new Direct TV stream customer because our HOA contracted for the service. The problem is my ISP uses dynamic IP addresses and when it changes, my home network changes and i become limited to 3 streams (2 TVs & 1 other device). If DTV Stream is intended to be a residential service, and every r

I keep losing my Internet connection on my DirecTV stream device. A repair man from my ISP was here yesterday for 3 hours and completely redid all of the wiring. I am still having the problem. The stream device is AT&T C71KW-400. I have not found any link to update the firmware or even to see how to

Why do I keep losing my Internet connection on my DirecTV stream device? I looked for an option to upgrade my firmware, but can't find one.