Streaming Setup & Equipment

I have a new Sony A95L tv and am struggling with Gemini Air setup. The Gemini Air is in the HDMI4 slot (as directed during setup). I have two issues I need help with: 1) the DTV remote can control the TV only after turning the unit on with the Sony remote. Bravia sync is turned off to keep the Gemin

Is there an instruction manual online that tells how to operate all the buttons on the Gemini Air remote? I don't need setup instruction.

I am a new Direct TV stream customer because our HOA contracted for the service. The problem is my ISP uses dynamic IP addresses and when it changes, my home network changes and i become limited to 3 streams (2 TVs & 1 other device). If DTV Stream is intended to be a residential service, and every r

I keep losing my Internet connection on my DirecTV stream device. A repair man from my ISP was here yesterday for 3 hours and completely redid all of the wiring. I am still having the problem. The stream device is AT&T C71KW-400. I have not found any link to update the firmware or even to see how to

Why do I keep losing my Internet connection on my DirecTV stream device? I looked for an option to upgrade my firmware, but can't find one.

On multiple TVs, We have to reset the attached Genie Airs after two days. When turning the TV/GP on via the remote, the screen comes up the DirectTv shade of blue, indicating that the HDMI interface is working fine and it’s the GP that isn’t transmitting the correct data. The devices are only a mont

I have two DirecTV Stream devices (not the new Gemini, the previous box). One hooked to a Samsung TV the other to a LG TV. During the night last night I noticed that the blue power light on the DTV box connected to the LG TV was on. I assumed the box was getting a software update. This morning I fou

I have a Mitsubishi DLP TV (WD 82642) from 2012. I have severe light sensitivity issues and I cannot use newer LED TVs, so I'm stuck with this one. I signed up for DirecTV Stream but I can't get the Gemini Air dongle to work with my TV. I thought it was an HDMI issue (I think my TV has 1.3 or 1.4) b

I have direct TV at our lake house. Can I stream direct to my home TV?

I was able to get DirectTV to stream to a different location, but there is no sound-just the picture. Any advise? Thanks!