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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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DTV denied me a streaming account based on violating TOS based on a problem they created

DTV sat. for decades but decide to switch to streaming. I am two weeks in with SIX HOURS on the phone trying to sign up. Summary: -Cannot get past payment page so I call CS. They learn I have sat. so they transfer me to the "migration" department who are in the USA. These folks seem knowledgeable, a

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181

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Sharing the free apps

Good evening, folks. I realize we aren’t very far into the period of time where DirecTV is giving us free apps like Hulu and ESPN Unlimited. So maybe not many people are in a position to answer my questions. And I apologize if this has all been covered before. Basically, I’m wondering if we are allo

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79

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Refer a Friend denial.

I've spent nearly 5 hours on the phone over the last 4 days (9/5/2025) with their customer service and being sent to different departments round & round to get nowhere on trying to resolve a problem I'm having with a refer a friend gift card that was denied. Here's the story. I've been with DIRECTV

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67

3

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Home network issues

Have been direct stream customer for 2 years. Internet provider is Starlink. Live in PA but Star link changed IP address to one that is Virginia based. Have 4 TVs in our home. This year we started receiving messages that we aren't connected to our home network and followed steps to update. That last

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41

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Strange location problem

Brand new customer here. My account seems to be in two different cities--It's as if there are two variables in the system, one for which channel guide I see, and one for whether I'm allowed to watch local content. Here's the background... My building's HOA in Florida is providing DirecTV service und

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94

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Is this a legitimate email from directv. Customerservice@tv.directv-mail.com

Does anyone know if this is a legitimate address used by DIRECTV. i received an email from it but I was hesitant to click on anything. i tired the live chat but they were not helpful. customerservice@tv.directv-mail.com

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886

3

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Credentials not working on DIRECTV app

My credentials are no longer working on my iPhone 12. Error code 201. They work perfectly on my wife’s phone however. I have deleted and reinstalled the app with the same results. There is no option to “manage app” under system. Changing username and password is not desired or frankly a solution. Pl

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55

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Subscription cost to Premier Package

Back in May the monthly Premier Package cost was $165, today that is $232. Have anyone seen that cost increase.

Question

278

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DIRECTV App Feedback

I love how we can setup different user profiles in the DIRECTV App but You guys should fix it so that we can upload our logo that’s used for our user profile.

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50

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Gemi Device Feedback

I love your Gemi device but you should make a new one that doesn’t have the HDMI cord attached to the device Roku and many others have a HDMI plug that will plug into the HDMI slot with a HDMI cable at all so maybe you should do that either that make one with just a HDMI slot so that we can use our

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148

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