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Streaming Account

Streaming Account

Learn how to manage your Streaming account.

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On demand library complaint and complaint over multiple spam phone calls from you

I don't not like the on demand library when going and choosing movies then going down to bottom of all movie genres and choosing a genre category. First of all that's the only way I'm seeing tons of movies shown since for example say if I just go to channels on demand and go to fx... I'm only seeing

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11

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Change Username and Password

Need help changing my username and passord.

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22

7

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DTV denied me a streaming account based on violating TOS based on a problem they created

DTV sat. for decades but decide to switch to streaming. I am two weeks in with SIX HOURS on the phone trying to sign up. Summary: -Cannot get past payment page so I call CS. They learn I have sat. so they transfer me to the "migration" department who are in the USA. These folks seem knowledgeable, a

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66

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Sharing the free apps

Good evening, folks. I realize we aren’t very far into the period of time where DirecTV is giving us free apps like Hulu and ESPN Unlimited. So maybe not many people are in a position to answer my questions. And I apologize if this has all been covered before. Basically, I’m wondering if we are allo

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32

4

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Refer a Friend denial.

I've spent nearly 5 hours on the phone over the last 4 days (9/5/2025) with their customer service and being sent to different departments round & round to get nowhere on trying to resolve a problem I'm having with a refer a friend gift card that was denied. Here's the story. I've been with DIRECTV

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44

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Home network issues

Have been direct stream customer for 2 years. Internet provider is Starlink. Live in PA but Star link changed IP address to one that is Virginia based. Have 4 TVs in our home. This year we started receiving messages that we aren't connected to our home network and followed steps to update. That last

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20

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Strange location problem

Brand new customer here. My account seems to be in two different cities--It's as if there are two variables in the system, one for which channel guide I see, and one for whether I'm allowed to watch local content. Here's the background... My building's HOA in Florida is providing DirecTV service und

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62

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Is this a legitimate email from directv. Customerservice@tv.directv-mail.com

Does anyone know if this is a legitimate address used by DIRECTV. i received an email from it but I was hesitant to click on anything. i tired the live chat but they were not helpful. customerservice@tv.directv-mail.com

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427

3

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Credentials not working on DIRECTV app

My credentials are no longer working on my iPhone 12. Error code 201. They work perfectly on my wife’s phone however. I have deleted and reinstalled the app with the same results. There is no option to “manage app” under system. Changing username and password is not desired or frankly a solution. Pl

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44

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Subscription cost to Premier Package

Back in May the monthly Premier Package cost was $165, today that is $232. Have anyone seen that cost increase.

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152

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NEED HELP?

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