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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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Channel change issues

I just got Directv and am having a problem with channel change. It keeps freezing and am not able to use any other functions.  I do not know what the issue is.  I came from Spectrum and it was a no-brainer (but also cost me $120 more a month..).  I am considered elderly, so not savvy

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188

5

0

771 and 775 codes on only one receiver

I have two HR24-500 receivers and one HR44-700 genie in a whole home system. I get CONSTANT 771 and occasional 775 error codes on only ONE of the HR24-500 receivers. Often, disconnecting the coax cable from the back of the receiver will solve the problem. Sometimes it will require multiple disconnec

Question

165

3

0

cant get genie remote to work with TCL 43S450F

tried several times to program the genie to operate my TCL tv model 43S450F, no luck watched videos and followed DIRECTV's instructions from website. then just a few min ago I read online that "This TV does not work on DISH remote volume, mute, or volume. Spent over an hour with TCL support,Amazon c

Question

194

3

0

Equipment return

I returned my equipment using the label supplied to me by DirectTV over a month ago. I was recently charged for the equipment and am requesting the charges be reversed. I left a review on trustpilot and was told to reach out here for my issue to be resolved.

Question

236

7

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News Mix Channel 71 stuck on CNN

I cannot move between the different stations on the screen when the news mix channel (71) is on the screen. I used to be able to do this. I have tried doing a red button reset. This has been going on for a few days so it is not a temporary situation.

Question

868

4

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Upgraded equipment

Curious I have had the same equipment for some time now. I have heard you can request updated equipment if you equipment is over two years old. Is these any truth to this?

Question

7.9K

18

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Several movies purchased missin

Several movies that I paid for on my bill are not showing up in my purchased folder and want me to rent or buy them if I want to play them. I have reset my box. How do Fix this

Question

137

1

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Gemini question

All these Gemini have same model number. I’m told if I want to hook it up to my satellite system not streaming service it needs certain software ? I see many for sale on eBay they all have same model number. I want to get one to add to my HR54 system.

Question

171

3

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Accepted Solution

DTV & Verizon Wireless 5G

I have DTV - satellite. Looking to switch internet providers. Question surrounds set-up with Verizon Gateway unit, old router has ethernet cable from a DTV device that is screwed onto a coaxial cable, do I just plug that same ethernet cable into the Verizon Gateway unit?

Question

607

8

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My guide, menu and list buttons on the top of my remote aren’t working

The guide, menu and list buttons don’t work on my remote nor on my remote on my phone. Help?

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6.6K

2

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