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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

-5922

(4926)
Intermittent 771 and 775

Good morning, Can you help resolve problem with my Directv. Picture keeps freezing and HD channels rarely work. Any ideas. Here are the stats

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807

1

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Genie Gen 3, Model HR54-500 Making Noise

Got a new Genie Gen 3 in January. Noticed it was making noise (static, scraping, clicking, like a hard drive making noise). Thought I could ignore it but it got annoying. Replaced it today (April 21) with a brand new unit and this one is also making noise. Is this just how these things are now? Or i

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177

2

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How do I connect replacement mini to Genie 2 HS17-500 system. Instructions sent were for HD DVR system.

I just received a replacement Genie mini to replace one that doesn't appear to be functioning properly. The instruction provided with the mini say to go to the Genie HDDVR to begin setup. However, we have a Genie 2 HS17-500 system. How do I connect the replacement mini to the Genie 2 system?

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346

7

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Hr54-500 internet connected but can’t access

We moved our receiver from one room to another. We did all the steps to access our network with no issues. But when we try to access (like YouTube) it keeps telling us the internet is not connected.

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176

4

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Initial connection issue

Hi, I recently switched from directv to cable, and learn within less then three hours that I made a grave mistake. I called directv to reinstate service, which I thought would be simple, given that all the equipment is still installed, but I can’t seem to get is back up an running. I have a smart hu

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152

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Closed

DVR playback freezes on Genie 2

My Genie DVR freezes up after it has been paused (won't come off of pause). I've reset it countless times but this continues to occur. Occasionally I can exit out and select the program from my list to continue watching, but it often starts the recording from the beginning. Also, I have 250 mb inter

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813

6

Getting :too many active locations" on several minis.

I spoke with "help" and after an hour, the TV's all worked. They all started again the next day. Is there a sequence that will reset all minis? I have four minis, two connected to cable and four that are wireless. We are very frustrated. Please help

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1.2K

24

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Multiple dish on one property

Large farming operation with barn located long distance from home base. Use to have main dish and receiver in home AND an added 18" round dish and old Hughes receiver in barn. Worked like a charm an paid $7 gor additional barn receiver. Currently, have HR54-700 Genie receiver in home base. Barn rece

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233

9

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direct tv hook up

just had a Winegard traveler pro sk2swm3 on my motorhome when its stored in enclosed building i want to use my outside swm 3 pole mounted dish question /how do i hoohook it up to the outside dish using the tripod inlet in rear compartment?

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140

2

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DirecTV Equipment

Can you watch a recorded show on a Genie without the Genie being connected to the antenna?

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164

2

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