New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-6521
All
Question
Audio for OTA channels with LCC stop working after March 12, 2024 Software Update 0x1a4a on HR44-500
After the March 12, 2024 software update 0x1a4a on the HR44-500 receiver Over the Air(OTA) local channels from the Local Channel Connector (LCC) after tuning have sound for a brief 1 or 2 seconds before going quiet. Only the navigation sounds of the remote can be heard. Changing to another OTA chann
Question
376
14
0
directtv stream and satelite
hi I just got the satellite installed and added the HD client CK 71 so that I can watch HD and better quality channels. So do I basically have the Direct Tv stream service and an additional satellite service? So like what's the point of the satellite if as I understand everything that SEEMS to be co
Question
258
5
DVR
My In laws are moving into a Senior Living facility. They provide Direct TV. They have a DVR they offer but you have to have the TV on the channel and on to record. Is there a way to upgrade the DVR and pay separately a rental fee for a DVR that records multiple TV programs. This is what they are us
Question
460
3
0
Problems with LG OLED77C1PUB TV, Direct receiver HDMI2, Denon AVR4700
Hello, Does anyone have this issue or similar? Is there a resolution? Connection: From LG TV eARC HDMI2 to AVR HDCP2.3 eARC Directv receiver connected to AVR cable/Sat HDMI1 AppleTV 4k connected to AVR Media Player HDMI4 BluRay connected to AVR Blu-Ray HDMI3 Keep getting no signal on screen intermit
Question
265
2
0
Tv sizing
I had an update come up for direct tv. When it was complete it resized my screen. When it did so, it made it to where I was unable to read the left side of the screen on the guide, menu, parts of the shows and a lot of other stuff. I have attempted to fix it with all possible options in the menu to
Question
561
11
0
Error Code 775
Approx 3 weeks ago on a Friday, DIRECTV showed error code 775. Called customer service, walked through all trouble-shooting; transferred to a technician, repeated the same trouble-shooting, and then scheduled an appointment for a repair. 2 hours later DIRECTV came back on, with no problems. Called a
Question
3.4K
2
0
Closed
Zoom in and out
My dog layed on my genie remote. Now my screen is zoomed in and I can't change it. I've already tried the audio video option
Question
3.7K
2
0
Getting local channels with Genia and dome antenna
I was going to "upgrade" my old Directv DVR with a new Genie and the installer said if we do that, I will not be able to receive local channels with my dome antenna on my motorhome. And to get the local channels, I would also have to "upgrade" to a tall open antenna, which cannot be used while drivi
Question
224
3
0
Gemini connection to AV Receiver / TV
I just upgraded from a mini Genie to a Gemini. My previous configuration had my smart TV and my Genie connected to my Denon AVR-S650H receiver. In order to set up the Gemini, I needed to directly connect the Gemini to the TV. Now that it's set up, is there a way to connect the Gemini to the receiver
Question
2.3K
23
0
Whole Home - 6 DVRs total have created 2 groups instead of 1
I have 6 total DVRs 2 DVRs showing each others list. 4 DVRs showing each others list. obviously, i want all 6 syncing in whole home. i have tried re-booting each and that isnt fixing the problem. I recently had my old SWM replaced because there was an issue where i wasn’t receiving a large number of
Question
185
9
0