Satellite Equipment

I am typing this on behalf of my parents. Legit DirecTV subscribers who access Max via Gemini until recently. We have been on the phone with tech support for more than three hours. Two different technicians. Tried to help but were useless. Couldn’t sign in via provider, remote control, Wi Fi or Q

On ALL stations - networks and premiums, about half the closed captions are missing. Has gone for years. DirecTV wants me to pay $400 for an upgraded Genie which is ridiculous. No wonder so many people are going to streaming services where it is not a problem. Does anyone have a 'fix' that will corr

Can I restore a deleted movie.

How can you restore a deleted movie.?

My bedroom has small receiver from the primary one in the living room. We do not have internet here and for some reason the screen is stuck on Select Wireless Network. I have tried shutting it off, every button on the remote,

Had a HR54-200 (2016 dated) that went Defective. Specifically asked for and was told by the agent I would get a Brand NEW HR54. When it came it was a HR54-700 (2018 dated) that had a white REfurbished sticker on back! Called again and was assured the next one would be brand NEW and not refurbished.

I have a standard definition dish for my RV that I occasionally use with a standard definition receiver and tv. I last used it in November and it worked fine. When I just tried to use it it says "System update needed - it has been 345 days out of date" Can I not use the standard definition di

wesbite says not connected to the internet, but it is. I've refreshed, resetted and nothing works. I need help please. Also, the new mobile app won't let me watch my DVR from the next room even though we are on the same internet connection. The mobile app says that there is no connected DVR. Somethi

I have had DirectTV and the Dish running for a month. All of a sudden this WIFI network has popped up on my phone and computers  DIRECT-92A21961 it is password protected.  I recognized that it probably came from DirectTV, so I went to my TV and Settings.  I did not realize that I

Recently had my roof replaced. Contractors did a good job of replacing the dish in the original location but, sometimes even on a bright, clear sunny day some channels don't come in clearly, like the receiver is searching for enough signal. Its even worse if any adverse weather is in the area. Shoul