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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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Gemini broke my Genie

After years of faithful service from my genie receiver, I ordered the Gemini co location box, solely to be able to stream as well as watch sat tv from one remote. Box arrived, installation and set up was easy. Everything worked, except the dvr interface. The list was sluggish, deleting one show took

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226

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Screen message

I can't get the Program cannot be fast forwarded to disappear

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2.5K

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All 6 of my DirecTV Tivo THR22 units have stopped communicating with the mothership.

I purchased all of this equipment directly from an authorized DIRECTV dealer back in the HAPPY days before the merger with AT&T. Yes, I'm still using these 1080P DirecTV genuine Tivo THR22 units. I love having the genuine TiVo interface, it is VASTLY superior to the units made by DIRECTV. Anyway, th

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680

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Recording and Deleting from the Genie 2 C41W-500

How can I prevent a program from being recorded in every room in the house? And, How can I prevent recorded programs from being deleted from any room in the house?

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217

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Can’t find signal with new replacement dish

My dish was hit by a tree and we lost our signal. It appeared to bend the arm and move the dish down. After repositioning the dish and straightening the arm did not solve the problem, I installed a new dish. Slim line 3 swm LNB. Pointed dish at satellite recommended for this dish to coordinates for

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342

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Increasing my genie 1 capacity

How do I increase my storage without losing everything I have saved? I called directtv and they said I could upgrade to a genie 2 but what I have could not be transferred and would be lost. Is there any way around this?

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291

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does gemini replace your dtv receiver?

i'm so confused after my call to directv. they say i am eligible for a free gemini device but only if it is replacing one of my receivers. don't i need the receiver in addition to the gemini? also, my house has three tvs. does each one need its own gemini and its own receiver? can someone who has ac

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Technician cancelled 3 times

I have had 3 appointments cancelled on me with no explanation to fix 2 of my satelites. The third appointment was cancelled by automated phone call at the very exact moment I got an email confirming the appointment. This was after I talked to them in the morning about the appointment and they confir

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221

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Gemini air unit keeps locking up

We're having to do a hard reboot by unplugging a couple times of day. Running on fast 500 MB/s AT&T Fiber internet with a Samsung Tizen TV. I'm suspecting the issues have to do with compatibility with the Samsung. Please help.

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341

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Need to talk or email Directv Customer Service

I spoke to several people last week with a problem installing the Directv Gemini remote to our tv. I need to apologize to two of the people, maybe through a supervisor. I ordered the new Gemini remote and received it the next day. When I installed it I had a problem getting past one screen on the in

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