New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-8808
All
Question
On demand not working
I get the message Sorry, we have no programs at this time that match the filter you selected. I was sent a new DVR to fix the problem, but here I am, two days later with the same issue.
Question
364
5
0
remote
We currently do not have the universal remote. Our current remote needs to be replaced, can we use the universal remote direct offers with the satellite dish? Thank you
Question
286
5
0
Remote will not work volume
I can get the power to work on my remote but every time I program it the power works but not the volume. I can get the volume to work but as soon as I hit "it worked" on the screen it clears out the volume. But the power still works.
Question
308
1
0
Gemini remote access
I have a Genie and when traveling I will watch some shows from my dvr. Some shows are not available. If I add the Gemini, will I be able to access more from my dvr or is it the same. TIA
Question
239
4
0
Closed
Gemini remote access
Thinking about adding a Gemini. I tried googling and couldn’t find the answer. When I’m traveling I at times like to look at my recordings on my dvr. It’s a Genie. Some things are not available. My question is with the Gemini will I be able to access more recordings,or is there no difference. thanks
Question
272
0
0
errors on sat 103 odd transponders with new SWM installation
I have a very old setup and have just now installed an 8 Channel SWM into it. I have an HR-24 receiver and a R-22 (HR-22 hybrid) receiver which previously each received 2 coax lines directly from the dish. Almost everything appears to be working with the new SWM installation, except that I am gettin
Question
503
12
0
Using both HDMI and Optical Audio at the same time
Currently, my DirecTv streaming box is connected via HDMI to a receiver in the den, with HDMI connecting from that receiver to the TV in the den. I'd like to use the optical audio out port from the same DirecTv box to go to second receiver in the living room so I can hear the sound from speakers in
Question
354
5
0
Pairing headphones
We recently received a replacement main receiver. Before we changed our headphones were paired but since then nothing! I’ve tried going to remote controls and looking for items to pair but there isn’t anywhere to locate them. Can you help?
Question
238
3
0
Amazon Fire TV
I have an Amazon Fire TV, but Direct TV does not list this as an acceptable choice for pairing an RC73 Remote. Direct TV doesn't know that this line of TVs exist. When will they update their software to acknowledge that Amazon makes Fire TVs? If not is there any other specific brand that I can use t
Question
521
9
0

