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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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How can I cancel my appointment?
my phone is out for a tech to come and check my tv but would like to cancel
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1.3K
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DirecTV Tailgating Setup
Does DirecTV have a satellite setup for tailgating and/or mobile use? We currently have a DirecTV account for the house, but have used Dish equipment and account for football tailgating. Would like to bundle it all together with DirecTV. Wi-fi and an app are not acceptable as the signal around the s
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447
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box restarting
My receiver box keeps restarting I have unplugged everything checked connections everything nothing works
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251
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Free Genie Remote
I just received an e-mail for a free Genie Remote. All I have to do is give my e-mail, phone number and account number. Is this a scam or real? Kathy Abbett
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1.5K
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Error 615 no video signal
Have a H700-100 Genie 2 with 3 wireless mini's. been operational for 4 years no issues. nothing changed. Red flashing light on all 3 mini's. reset and rebooted everything. refresh signal, etc.... multiple calls to CS over 3 hours total. finally got them to dispatch. said it would be $99 service char
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310
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Missing ODD transponders on satellite 103 (ca) and 103 (cb) and no signal but transponder 18 -22-24 on 103 (s)
This started in late fall when trying to watch certain channels like 355 CNBC picture around noon would start to pixelate The it started saying .......771 Satellite signal issue do you want to watch in low resolution. Upon checking satellite signal I find I am missing ODD transponders on satellite 1
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2.9K
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App Library issues
We upgraded the receiver a few months ago to the Genie 2 and since then my Directv App doesn’t have the updated library of my recordings. It still shows recordings from the old receiver. The app says that the receiver is not connected to the internet but it is. Called Directv and a “ticket” was put
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262
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HS17 -> Samsung TV problem
My Genie HS17 got a software update on 7/2. At that time, my Samsung TV stopped turning on and off correctly. One example is that when I turn it off with my Directv remote, the receiver (I think HS25) shuts off but the TV goes off and then turns back on. The remote works over RF (to receiver). I tri
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308
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no signal to 4k box
have a 4k sytem, large send to small box. Lost signal from primary to 4k. Checked spitter...found 12v +or - to spitter from main box and connected to splitter. Return from splitter to main box fixed that one....Splitter has no out except the one that has line " In drawn to Out . Where do I hook up t
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