13 Messages
On demand not working
I get the message Sorry, we have no programs at this time that match the filter you selected.
I was sent a new DVR to fix the problem, but here I am, two days later with the same issue.
13 Messages
I get the message Sorry, we have no programs at this time that match the filter you selected.
I was sent a new DVR to fix the problem, but here I am, two days later with the same issue.
DIRECTVhelp
Community Support
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255.4K Messages
1 year ago
Hi @Jarsheart. We're sorry you're having issues with your On Demand. Possible causes may be that the receiver was connected to the Internet within the last 24 hours, or the required equipment is not on the account. Could you please specify which type of receiver you're using? - Lorie, DIRECTV Community Specialist
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Jarsheart
13 Messages
1 year ago
I have an HR54/500 receiver
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DIRECTVhelp
Community Support
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255.4K Messages
1 year ago
Thanks. Let's meet in DM so that we can further investigate and get this fixed. - Lorie, DIRECTV Community Specialist
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Jarsheart
13 Messages
1 year ago
The issue is fixed, thanks for your help.
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DIRECTVhelp
Community Support
•
255.4K Messages
1 year ago
Anytime! We're glad to know that it's finally working. In case you still need assistance, please don't hesitate to message us. Thanks for choosing DIRECTV. 💙 - Lorie, DIRECTV Community Specialist
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