2 Messages
Genie 2 Red Lights Flashing
The Status and Wireless lights are flashing red on the front of the Genie 2. Why? Everything seems to be working fine.
2 Messages
The Status and Wireless lights are flashing red on the front of the Genie 2. Why? Everything seems to be working fine.
DIRECTVhelp
Community Support
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255.4K Messages
1 year ago
Hi, @christym. Good question. The flashing red light indicates that the software update download failed. Please restart Genie 2 for a quick fix. Maria, DIRECTV Community Specialist
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christym
2 Messages
1 year ago
How to restart? Just unplug power cord?
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shannon02
ACE - Expert
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21.3K Messages
1 year ago
There is a red button near the base and the coax.
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DIRECTVhelp
Community Support
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255.4K Messages
1 year ago
Yes, and wait for 15 seconds before you plug it back in. Maria, DIRECTV Community Specialist
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gregeusa
New Member
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513 Messages
1 year ago
which is it? unplug or red reboot?
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shannon02
ACE - Expert
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21.3K Messages
1 year ago
Either one does the same thing, rebooting the HS17
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