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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Help with Smart TV without a tuner
I have a Smart TV with no coax in, so no TV tuner built in. The place I live provides Direct TV to all the apartments so one account for all residents, so I d not have my own account. The account is for the entire building. (I cant stress that enough because the 1-800 folks cant wrap their head arou
Question
178
3
0
Standalone HD boxes
So I finally got an account in my name and see the new changes from the split of DIRECTV and AT&T which make me so happy. I am being told by agents that they do not offer any standalone recievers and only clients at this time. Is this accurate? I have an R22 on my account alone with my HR54. I am ex
Question
159
15
0
Accepted Solution
Official Solution
Closed
Genie HD DVR and AM21 OTA Tunner
Is the Genie HD DVR compatible with the the legacy AM21 OTA ATSC tunner?
Question
2.1K
51
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HR24
DTV sent another update last night 0x10a very strange, what is stranger is I pressed the front panel record button while trying to dim the panel lights and a message came up saying the receiver is not authorized to record this program, tried other channels and recording.
Question
98
1
0
Accepted Solution
Gemini fails to turn TV on/off
My new Gemini system will not turn my TV itself on and off, but it does adjust the volume. After two hours with tech-support, online chat, and finally a phone call to a human being for tech-support, I learned this is a known condition -unfortunately only known by a few technicians. Prior to the livi
Question
544
11
DirectTV Business app requiremetns
I setup 5 TV's with Direct TV at a restaurant and want to use the Business App on a tablet to control all the stations. The model of the receivers are the H24's with the ethernet port on the back. Besides registering the devices in the app, are there any other requirements like DECA?
Question
150
2
0
TV display changes sizes
Today, while watching TV, the screen display size changes automatically. Never happened before. If I use ok button, it will change back to HD mode, but then it changes back again to smaller screen display. How do I 'fix' it?
Question
580
8
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Same internet?
I could use my iPhone as a remote until we got different internet. Now I entered our new company on the tv. 1) it doesn’t stay on the new service. 2) I still can’t use my iPhone
Question
103
2
0
Closed
Why is audio description on while viewing some ABC network shows?
I have not made any changes to my TV or my satellite receiver but yesterday ABC shows like the Good Doctor and Will Trent started playing an audio description of certain events during the show when the the actors are not speaking. I have searched and cannot find a way to turn the audio description o
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2.5K
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