Satellite Equipment

I've received conflicting info verbally from 4 agents on deleting content on the app. Does anyone out there have a satellite subscription to DTV with set top boxes and not able to delete content in the app's My Library? My setup has the Genie in my Living Room and a Genie Mini in the Master Bedroom.

I terminated my service and I returned Directv equipment in a box provided by Directv with a tracking number, by checking the tracking number it shows that the box with the equipment has been delivered, but when I call customer service to confirm I am told that doesn't show on the system, can you he

Freezes several times a day. Checked and restarted everything including modem. Even have a new box. Ethernet connected. Green band on cables. What else should I do.

Over the past week, I noticed a couple of the apps specifically Hulu and Paramount+ are not working. I contacted directly customer service and they had me reboot the TV and then I had to restart everything all the apps that are on my TV and I still can’t get Hulu, plus when I try to watch Paramount+

Is it possible to pair more than one bluetooth remote control with the C71KW-400 box?

What is the bluetooth range of the C71KW-400 Cable box? If the bluetooth range needs to be extended, is there a bluetooth range extender that works well?

I have one main box and three small boxes (2017) that are so hot one cracked the top of my dresser (I have photo but can't figure out how to attach it). I called for replacements since I was afraid of fire. An appointment was made; the tech never showed, never called. I called and made a second appo

Local station CW is not HD on Direct TV. Purchased an antenna but still not HD

Our receiver is a Genie Gen 2, Model HR44-700. Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow. The screen will go black, and we can't get the guide to come up or change channels. Sometimes I can fix it by rebooting my internet router and reconnec

I have the genie remote RC73 and a Denon receiver AVR-S720W. When changing channels or pressing the Select/Exit/Info buttons the volume goes up or down on its own. I tried re-programming a new remote to my Samsung TV and Denon receiver but no luck, still having the same problem. I also have change p