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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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Slowness when switching from recording to live TV

Our receiver is a Genie Gen 2, Model HR44-700. Lately, when watching a recorded program, and trying to switch back to live TV, it is agonizing slow. The screen will go black, and we can't get the guide to come up or change channels. Sometimes I can fix it by rebooting my internet router and reconnec

Question

218

3

0

Genie Remote auto changes volume when channel is changed

I have the genie remote RC73 and a Denon receiver AVR-S720W. When changing channels or pressing the Select/Exit/Info buttons the volume goes up or down on its own. I tried re-programming a new remote to my Samsung TV and Denon receiver but no luck, still having the same problem. I also have change p

Question

112

1

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Accepted Solution

eSATA external drive for HR24

I've had an 8TB eSATA drive for HR24 Genie. The drive failed after about 8 years. I can no longer find a replacement- apparently eSATA drives are no longer available. Can I use a USB 3.0 drive with an eSATA converter cable? USB3.0 in the drive port, eSATA in the HR24 port. Will this work?

Question

328

9

0

direct tv and sony bravia- apps switch back to tv

When direct TV is on, Sony apps switch back to TV in less than a minute. Also Sony setting screen revert to TV within minutes. With DT box off apps work fine. I restarted the DT box and it works fine until I turn it off and then back on. Then its back to reverting.

Question

708

16

0

Satellite dvr recordings do not show on direct tv app

I have a satellite dvr setup and I want to watch my recorded shows on my patio. I have the DirectTV app and I am able to login but the DVR Recordings tab shows my receiver but no recorded shows. I have setup and tested the wireless connection of my receiver to the internet and I have confirmed that

Question

433

2

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Business Ethernet Issue

Have 16 TVs at my business. All of them connect back to modem via 2 Ethernet cords. If one or the other are hooked up. Everything is fine. If both are connected than it kills the wifi signal and nothing works. Any ideas?

Question

83

5

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can you downgrade from the genie 2 to the HR54

We have issues with the tower and do not wish to upgrade to the gemani

Question

204

14

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Accepted Solution

New: "Your TV does not support this program's content protection" message

After more than 6 years, today I now get: "Your TV does not support this program's content protection. Replacing the TV's HDMI cable with component cables will allow you to view the program". I am sure that my old high end Panasonic plasma monitor/display (not a TV as it has no tuner) does not have

Question

22.3K

13

0

Ni encuentro el menú avanzado en mi receptor de directv

Estoy tratando de programar el control pero no me aparece el menu completo en mi receptor solo aparecen 2 configuraciones y ninguna de ellas con el nombre control remoto... por lo cual el menu aparece incompleto y necesito ayuda para saber como ampliarlo y así acceder a los otros ajustes

Question

83

1

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Genie connection needed in order to use DirecTV app on TV/Phone/Tablet?

Does my Genie box and/satellite box need to be connected in anyway in order for the DirecTV app to work on my TV? Part 2 of this question: If i keep the power and the coax plugged into the Genie but disconnect the genie to the satellite box (subsequently to the tv) will my scheduled DVR recordings s

Question

161

3

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