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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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Accepted Solution

Sick of Pause Screen advertising RuPaul

My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!

Question

785

23

New Gemini Remote...

Is the Gemini remote supposed to work the genie receiver as well?

Question

124

1

0

Cancellation Policy

Concerning a new install, I understand there is a 24 hour window for canceling. Is there any kind of charge for the install and then... uninstall if one is not satisfied?

Question

287

11

0

Dish Installation Issue

My mother is a customer of Direct TV/AT&T. She has had that service for approx 5+ years. The original installation was mounted thru shingled roof top. Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. This done w/out knowledge o

Question

121

2

0

help with setvice

no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.

Question

137

8

0

Sound but no picture on genie

No picture but has sound on genie

Question

118

5

0

Broke equipment and now they extended service commitment

I have the protection plan. My receiver went out. They came to replace it. I asked if this would extend my service commitment and he said no it is covered under warranty. Get my new bill and now it says my commitment is until January 2026. Also, took away my Lifetime FREE DVR service saying because

Question

187

7

0

DirecTV Remote Control and Sony TV

I set up my DirecTV Remote Control to work with a Sony Smart TV using the Sony codes provided by DirecTV. The match was successful, except for turning on the Sony Smart TV. However, it works to increase or decrease the TV volume and to turn off the TV. I used the same DirecTV remote control with ano

Question

324

1

0

Can I use my Directv receiver in my RV for a 5 day camping trip?

I have 2 Directv accounts. 1 is at my primary address and the other is at my vacation home. Can I use one of my boxes for a 5 day camping trip? There is no internet connection so I can't stream using the Directv app.

Question

159

5

0

Parental Control short coming.

Parental control only options is for tv show content no options for block acccess for app. They put a browser app on a woundetful tv plate form with no controls. Not great for houses with determined teenagers. No one up block website or block the whole app.

Question

99

2

0

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