Satellite Equipment

On my DVR receiver, the guide keeps popping up randomly. it's not a functional guide, all it does is obstruct the view. the only way to get it to go away is to bring up the actual guide and exit. but it comes back a few minutes later. what can i do to fix this?

My family is Sick of the Pause Screen advertising of RuPaul. We are getting this when pausing on all devices. Roku and Direct TV device. PLEASE HELP US STOP THIS!!!!!!!!!

Is the Gemini remote supposed to work the genie receiver as well?

Concerning a new install, I understand there is a 24 hour window for canceling. Is there any kind of charge for the install and then... uninstall if one is not satisfied?

My mother is a customer of Direct TV/AT&T.  She has had that service for approx 5+ years.  The original installation was mounted thru shingled roof top.  Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. 

no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.

No picture but has sound on genie

I have the protection plan. My receiver went out.  They came to replace it.  I asked if this would extend my service commitment and he said no it is covered under warranty.  Get my new bill and now it says my commitment is until January 2026.  Also, took away my Lifetime FREE DV

I set up my DirecTV Remote Control to work with a Sony Smart TV using the Sony codes provided by DirecTV. The match was successful, except for turning on the Sony Smart TV. However, it works to increase or decrease the TV volume and to turn off the TV. I used the same DirecTV remote control with ano

I have 2 Directv accounts. 1 is at my primary address and the other is at my vacation home.  Can I use one of my boxes for a 5 day camping trip?  There is no internet connection so I can't stream using the Directv app.