Satellite Account

Spent 52 minutes on line to set up service. Agent asked if she could put me on a brief hold due to an error message on her computer and she needed to consult a supervisor. A new agent came on line and wanted to start the entire process over again as if I was a brand new caller and had not been tryin

What a shame when you have a valid complaint, you can't even contact a manager. I will be cancelling my service as soon as my contract is up. Why would I call customer service to register a complaint about another customer service rep?? How ridiculous. It would be really helpful as well if the custo

Can somecpoint me to where I can find the actual package costs after the 2 year promo? I've spent a good half hour trying to find the answer with no luck. I alway get the 2 year promo cost. James

I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address forwarded

On my bill history, it states that I removed TCM and TruTV. These are part of my package and I never removed them. Please reinstate them back to my account.

Just out of intellectual curiosity. Looking at the current offerings, I only see the choices of Entertainment, Choice, Ultimate. and Premier. What happened to Xxtra/ Preferred Xtra?

As a DTV customer for 30 years, I've never had so much trouble accessing directv as I do now. Since it was tied to my ATT account, I can't seem to UNTIE it even though I cancelled their internet service. I have trouble getting to the page, trouble getting to perks. I can't sign in direct, I end up i

I've have been a DIRECTV customer for about over 14 years. over that time, I've had one replacement of a DVR unit then added another DVR unit maybe 5-7 years ago. I recently cancelled my account with DIRECTV. It was not due to bad service or content issues. It was just because my wife and I weren't

Since at least last Friday the manage my programming page will not load for me on the DIRECTV website. I have used 2 different browsers on my windows computer plus my iPad and iPhone

I have switched from Sattelite to DIrect Stream (which has been great :) ) however I continued to get billed on both, I have stream on auto pay so no issue there, my question is, I did call, and told them I had already switched, I received a follow up email from Direct, saying they got my request, a