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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

4.5K

(4547)
J
equipment needs replacing - requested a MONTH AGO!

PSI is over our "multi-dwelling" account and the customer service is DEPLORABLE! I am not valued as a customer and am about to cancel my account and put DirecTV on blast on my social media for the public to see!  Been waiting a month to get one of my Genie boxes replaced, and NOTHING has been

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232

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Direct TV & ATT Account

Hello, so I have both an AT&T account and a Direct TV account under the same email, however, whenever I try to log into my direct tv account it logs me into my AT&T account and cannot manage anything related to direct tv.

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3.6K

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Can't login to my Directv Account. Please help!

I have been trying for hours to get in to my Directv account, but it keeps either saying my credentials are wrong, which they aren't, or redirecting me to ATT.   I have tried using different device, browsers, app etc, still no luck. I able to log in to Directv App to watch shows etc, but I need

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780

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Can't login to directv.com

When I attempt to login to directv.com with my AT&T login credentials I get a redirect screen from ATT which says that I no longer have TV services in my account and then waits 5 seconds and logs me out. I spent about 4 hours on the phone with them to no avail!  Any ideas?

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255

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Can't login to directv account

Long time subscriber to directv satellite. Can not log in to account. The directv site login will not accept the id/password that were working fine otherwise. Complicating matters is that I have Att internet so I do have an att login. When I try logging into att and accessing directv that way, I ge

Question

332

3

Forgot User ID

I've forgotten my user ID on an account that I opened about 25 years ago. Your User ID recovery process responds with a list that includes the two phone numbers that I submitted then. My problem is that both of those numbers are voice only land lines and when your system attempts to send my User ID

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240

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Loyalty Discount

Due to a DTV error, I have had to call every month since November to get my bill corrected. That involves hours at a time - mostly on hold.  Now my loyalty discount is expiring and I'm being told there is nothing available!!!  I can't afford the exorbitant amount my bill will be so will h

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973

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first month's bill

how soon after satellite installation would my first months bill be due?

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503

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DBacks Channel 686

Your response does not make sense. We have a grandfathered Total Choice package and have always had 686 and in fact, had it until about a week ago.  We should still be able to have it since it was part of our package before.  I am pretty sure that it would just take someone to reprogram t

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243

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paid bill

I recently paid off my directv account how do I get my satilite back on?

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391

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