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Satellite Account
Learn how to manage your Satellite account.
1.6K
All
Question
The price is too high
I would like to become a customer for directtv as it is a good provider, but the price is just too high. All the add on fees is outrageous. I know people who have directtv who pay way over what the directtv price says on the website.
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611
8
Asurion PPP games, tricks, and lies
I have been paying $25/month for years for coverage on my electronics through the PPP with ADH. I have been trying for a week to get satisfaction on a claim. Waited all through last weekend for a call back after initiating the claim, only to be told when I called Asurion back on Tuesday following th
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311
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Manage account
Anyone else having problems managing their accounts on the website/app, when you want to add programming or add ons? Thanks, David
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415
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impossible to set up service
Spent 52 minutes on line to set up service. Agent asked if she could put me on a brief hold due to an error message on her computer and she needed to consult a supervisor. A new agent came on line and wanted to start the entire process over again as if I was a brand new caller and had not been tryin
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262
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Closed
Horrible customer service
What a shame when you have a valid complaint, you can't even contact a manager. I will be cancelling my service as soon as my contract is up. Why would I call customer service to register a complaint about another customer service rep?? How ridiculous. It would be really helpful as well if the custo
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690
8
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Cost of Directv Packages After the 2 Year promo
Can somecpoint me to where I can find the actual package costs after the 2 year promo? I've spent a good half hour trying to find the answer with no luck. I alway get the 2 year promo cost. James
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5.2K
6
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How do I cancel my service??
I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address forwarded
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709
4
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TruTV and TCM on my accounts
On my bill history, it states that I removed TCM and TruTV. These are part of my package and I never removed them. Please reinstate them back to my account.
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294
1
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Manage account
Just out of intellectual curiosity. Looking at the current offerings, I only see the choices of Entertainment, Choice, Ultimate. and Premier. What happened to Xxtra/ Preferred Xtra?
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287
2
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Directv Website through ATT
As a DTV customer for 30 years, I've never had so much trouble accessing directv as I do now. Since it was tied to my ATT account, I can't seem to UNTIE it even though I cancelled their internet service. I have trouble getting to the page, trouble getting to perks. I can't sign in direct, I end up i
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452
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