Streaming Setup & Equipment

I am considering signing up for DirecTV Internet (Gemini Air), however, I am not sure if it would work with my current setup. Right now my Xfinity cable box has the HDMI OUT going to the HDMI IN on my soundbar. The soundbar HDMI Arc is then connected to the HDMI Arc on the TV. My question is will th

I’m going to shorten this adventure. The app wouldn’t work on my Samsung (2020) model smart tv. It loads but doesn’t work. Works fine on my tablet, not on either Samsung tv. Every other streaming app I use works fine. After 2 days with DRV tech spt and 1 day with Samsung tech spt I went off on my ow

I have the DirecTV stream programmed for my setup: Epson Home Cinema 5050ub projector, Okyo TX-RZ50 receiver, DIrecTV Stream. The DirectTV (and other inputs) are connected to the receiver, the receiver to the projector - all by HDMI. This "mostly" works. The remote controls everything but does not t

I purchased DTV stream less than 2 months ago, along with the Gemini remote equipment. I am now on my 4th device due to the remotes stop working. They will all of a sudden only allow you to move one step before locking up and it takes 1-2 minutes for it to unfreeze to move a second step. DTV claims

I just subscribed to DirecTV Stream and loaded the app on my Samsung smart tv. The problem is the Samsung remote does not do a good job of navigating the app. Example, the guide button doesn't bring up the guide, etc.

I moved from Uverse to DTV stream a few months ago and was given the Gemini Air dongle. I like the interface and remote better than the app, so I'd like to keep using them. And I like the remote as well, but my problem is it's not playing well with my Samsung tv/soundbar setup. Sometimes the volume

I signed up for Stream BYOD and when I call to purchase the Gemini Air they say I can't purchase it from Direct TV. This makes no sense at all.

On December 1st, 2023 I contacted via chat to find out what happened to ALL of my unlimited cloud DVR recordings, they were all missing. After spending a rather intense 45 minutes chat we determined that the support person has no idea what happened and could not do anything to restore the recordings

I'm sure this has been asked before, but just to confirm: Currently, with my Uverse gateway, I have most of my equipment hardwired. For each tv, I have an ethernet cable running out of the back of the gateway to a network switch, and my Uverse DVR, TV, receiver, and blu-ray player are connected to t

I just bought a new Samsung TV and use an optical cable to hookup my Bose sound system. Every few minutes the sound stops working for a few seconds then comes back on. Frustrating. I am an I.T. guy and have tried all the "first steps" of changing cables, testing connections, etc. What is the issue?