DIRECTV STREAM Setup & Equipment

After opening DIRECTV on my Mac, the closed caption automatically turns on even though the checkmark appears next to the off option. How can this be corrected/fixed?

I googled that the RC82V remote worked well with DirectTV Streaming and bought one to pair to my Samsung Frame TV. The pairing instructions state: 1.) Press and hold REWIND and FAST FORWARD at the same time for 3 seconds until the visible LED's start flashing  2.) Enter digits 961 followed

why is my gemini air not pairing with my Vizio soundbar? I was able to pair no problem with previous boxes.

I have not moved but I keep getting xfinity home location change limit reached. How can I fix this?

It just stopped working

Is the Hulu streaming issue only with the Gemini Stream box or also with the Gemini Wi Stream device

I have a handicapped sister-in-law that lives with us, and she has a very difficult time with menus. In fact, the reason I went with DirecTV was because the Gemini remotes have a number pad and channel button, which she can use.  But, the Channel Up/Down button scrolls through All channels, ra

After about 10-15 minutes it drops the wifi connection. This is on a band new Quantum fiber wifi7 360 mesh, nothing else has issues, ONLY this Genini Air box. If I power-cycle the Gemini Air it's fine for another 10 mins, maybe 20, then craps out again - same every time - fully functional, just ca

My app will not work on my tv now. it has worked on and off for a few years. did the reboot. then uninstall the app ,then reset password. I still get the 600 error code . aI felt with tech support twice and they can't fix. its now escalated BUT no tv for three days while I wait for them to get back.

Why does my friend in Tennessee have a different remote from me (in Georgia) and why can she access her streaming apps from the guide and I have to use a different remote?