DIRECTV STREAM Setup & Equipment

I've been advised to use an ethernet connection rather than the Gemini Air device as that device is not working consistently and I keep getting "no internet" messages when there is internet and it corrects when I click off wifi and click it back on.  We have a new LG tv. I am extremely disappointed

DIRECTV streaming has a Ip address which is incorrect and can’t be changed and shows as my home , their tech support is an oxymoron. I use T Mobile internet.

With lots of help from a DIRECTV retention specialist and info gathered here, we transitioned from a Satellite account in March 2025 to a Streaming account using a Gemini Air device.    Our initial satellite service was in Arizona and we setup the streaming account before leaving the stat

Do they make a universal remote with appropriate lighting so you can see the remote versus the DIRECTV stream remote?

Why not?

We are considering changing from satellite Directv to Directv Stream. 1.  Can we record a program and watch a different program live at the same time? 2.  We have 2 TVs at home.  Do we order a “box” for each tv? 3.  We have a 2nd home.  Can we order a 3rd and 4 th box for t

The standard version of this device does not include an infrared (IR) receiver and therefore cannot be controlled with a universal remote such as Harmony.Tip: There are, however, IR adaptors that can be added to this device that allows universal remotes to control it. If you have an IR adaptor, go b

I read a resent post on this topic and a DirectTV rep. Moved this issue up the tech help level and no still no reply. Why does about every 5th TV startup with DirectTV remote results in a needed reset of Gemini Air devise to correct a black screen at startup? TV Sony Bravia 4k,  5 years old Th

Every time I tried to log into the DIRECTV stream app. It gives me care code 902 which I’ve read has something to do with the Wi-Fi but the Wi-Fi is good. Everything else is working and letting me login. It’s just this app in particular. I’ve tried deleting it and re-downloading it. I don’t know wha

I have a used C71KW-400. How do I set it up? Do I use all her credentials and when I get my own account factory reset it and put in my info?