DIRECTV STREAM Setup & Equipment

Since march 1st my Gemini has been logged into someone else’s account. My recordings are gone, my channels are gone, they are local channels from some other state. My apps are gone. I’m unable to log out due to auto sign in, I’d need this persons account information. I’ve been with technical suppor

I’m trying to use my Gemini with my Sonos soundbar. I had it working fine with my genie with just digital audio out of my tv and into the Sonos. However the Gemini is RF so it can’t control the Sonos directly. So I’ve now put the digital audio out of the Gemini into the Sonos. I have sound but still

While watching any live tv on my Directtv stream box, after exactly 10 minutes it goes back to the 'Your TV' screen and I have to press ok on the remote to get back out of it to the channel. I can't find any settings at all causing this. Resetting the box stops it for a day or so but then it comes b

I'm new to DirecTV Stream and I've got it mostly figured out except for one thing. I'm trying to setup a series recording for Pardon The Interruption on ESPN. I only want it to record new episodes. But when I setup the series recording it's grabbing the show several times a day as it airs on ESPN, E

The HDR 4:2:2 Chroma setting for displaying DolbyVision on Gemini Air devices turns off intermittently with LG OLED C-Series TV's. Usually I get a message on the tv screen that the TV doesn't support 4:2:2 chroma. I have to go back into Settings of the Gemini Air pendant and change the HDR setting b

Box has been working for 6 months. Yesterday when we turned on TV it logged us into someone else’s account.  I can’t log out since it’s set to auto login and that can only be turned off by logging into the strangers account.  I tried resetting the device but no success.  I called cus

I am blind and I am considering purchasing the DirectTV Gemini Air streaming box , and I want to know if I can turn on the "Talkback" screen reader with any shortcut keys on the remote. Obviously I can't do it with the settings menu on screen.  I don't have any sighted help.  DirectTV sup

Zumo tv turns on and works all functions. Except it wont turn off the tv

I cannot connect to directv stream through my samsung tv app that was downloaded. I get error care code 201 incrrect user id or passwordThe username and password are correct as I have set it up on my 2 other tvs via firestick.

My parents recently got DirecTV stream with 3 Gemini Air boxes. I'm interested in piggybacking off of their install for my house by having them order some additional Gemini Air boxes.  Would those additional Gemini air boxes at my house count toward the 2 additional TVs + 1 iPad limitation of