DIRECTV STREAM Setup & Equipment

Both my streaming boxes have been working intermittently for a few months now, and now both are completely out. They power up, but no display, no sound. I was able to get them to work previously by either turning them off/on with remote or unplugging them. Just tried the factory reset, no change. I

I have been using the DirectStream remote to control the box and Tv functions. Now the remote will not adjust the tv volume or the tv on/off functions. It will turn the box on and off and changes stations. I have worked with customer service and they have sent new remotes that do the same thing as d

I just received the C71KW (DirecTV Stream streaming device) and hooked up the HDMI port to my Rotel Surround Sound Processor. The video out of the device is great, but the audio over HDMI isn't Dolby Digital 5.1  it is only 2 channel stereo.  I also connected the streaming device to my Su

So can you delete apps that were pre-installed like Discovery Plus and can you rearrange the apps by favorites or in any kind of order?

Hello. I bought a box off of ebay for next month when I switch to DTV stream. But when it arrived today and I plugged it in it let me sign into my Google account and then it went to straight to channel 202 and when I tried to hard reset it to get rid of the old owners account it is still there. How

Hello. I just created a new DIRECTV account and was able to successfully login and open the app on my iPhone but when I tried logging into the DIRECTV stream app on my Samsung smart TV I get error message, care code 205.4. can you please tell me what I am doing wrong and what I need to do to login s

I frequently search for DIRECTV Stream on my Sony TV with Google TV and my Chromecast with Google TV. For the first time the other day, the DIRECTV Stream app actually showed up when I searched for it. I was thrilled, but when I try to install it, the installation fails. DIRECTV Stream should have b

When I try to record an upcoming program on a local channel, I get the message “Whoops, (program name) is over. it’s finished airing, so it can’t be recorded anymore. Sorry about that.” I can record shows like “911” on this same channel in the future, just not local shows. I called the help line and

Can I get another direct TV dream box to set up at my "weekend" home on same account as what I already have?

I have just switched from DirecTV to DIRECTV Stream, but was told that I need to return the two receivers back. What else needs to be sent back? What size box should I send it back in? Where do I send it to? Am I still getting charged for both (DirecTV and DirecTV Streaming service) since I have not