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New Member

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2 Messages

Saturday, January 21st, 2023 2:04 AM

Resolution Problem - Hisense

I recently purchased a Hisense 55" U8H 4K TV and when I stream TV the picture is displaying small in the upper left corner of the screen. I can't seem to resolve the issue through the DirectTV Stream settings. Should I be fixing this through the TV settings?

ACE - New Member

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5.2K Messages

2 years ago

Perhaps. How is the DIRECTV STREAM box connected to the TV? Which HDMI port? 

There may be a setting on your TV for ‘Display Settings’ or otherwise ‘Aspect Ratio’. Do you see such settings? I’m pretty sure the DIRECTV STREAM box won’t have display-specific settings capable of fixing this issue. 

New Member

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2 Messages

2 years ago

Thanks for the feedback. DirectTV Stream is streaming through an Apple TV 4K box. I've tried connecting it through the different HDMI ports (120hv & 60hv) and that doesn't resolve the issue. I've looked through the Hisense TV display settings and there doesn't seem to be an aspect ratio adjustment but maybe i'm missing it. Is it possible there's a conversion setting that I need to change in the Apple TV box?

ACE - New Member

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3.3K Messages

2 years ago

That's an Apple Tv glitch. There was a post about it on reddit a few days ago.


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