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DIRECTV Equipment

Get help with your DVR, receiver and satellite equipment.

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>>> has been disconnected from your home network

Been using the whole home DVR service quite awhile seem to be having issues with one of the 4 HD DVRs I have. Its and HR24/100.  Things work fine for content viewing from all other DVR, but anytime we try to access content from  this HD DVR, starts fine, but within 5 or 10 mins, get the >>> Has been

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SWM

Can someone tell me why I'm getting this message? I tried to realign dish and now getting 0 regardless of where I turn dish.   Thank you for any help

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117

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HR54 falsely stating too many active locations

I have been having an issue for almost 2 weeks now with an HR54 connected to 4 Gemini's and 2 mini Genies. After spending 15 hours of time on the phone with DirecTV tech support & a tech visit on Friday I'm at the end of the line. The phrase "whack a mole" describes this perfectly...once a recei

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Accepted Solution

Box says Connecting ... and flickers

My box is stuck on the "Connecting ..." screen and constantly flickers. This is my main box, the other two in my house say the same thing. I have reset it by pushing the red button, also held the red button down for over 20 seconds, and also unplugged it. Tried all these multiple times and it stills

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126

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Can you post them on YouTube?

Can you post the CIC (DIRECTV Customer Information Channel) Videos on YouTube, if you please!

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176

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Is one of the tuners going bad?

One out of every dozen recordings has a bit of sputtering, pixelation, hiccoughing — the kind of interference you might get in bad weather; more annoying than unwatchable. Just once has a program been unwatchable. Always different channels. No real pattern but it is happening more and more. One time

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156

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Upgrading to HR24 with DECA already installed

I thought I would share how to do this.  I found that when I installed my HR24, the DECA adapter wasn't lighting up and DECA was no longer working. If you are upgrading from a HR2x series DVRs with DECA already installed to a HR24, your DECA adapter will not work anymore.  Since the HR24 has DECA al

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2.2K

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Minis lose connection

I have a genie and 3 minis. The system has been in for 8 years. Within the last few months the minis will lose connection. The only way to get it back is to replace the SWM splitter. This has happened 4 times now.

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93

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Account Update

My husband paaed away and the account is in his name What do I have to do to get the account switched into my name "

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105

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How to connect a Gemini device to a DirecTV Satellite Genie HD DVR Receiver?

How does one connect ( via Wifi internet?) a new Gemini device (replacing a wired mini Genie) to a Genie HD DVR receiver with Satellite service? Also is the Gemini device the exact same device (piece of Equipment) if used for DirecTV via Satellite service or DirecTV Stream via internet service?

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