Satellite Equipment

I have a new gemini box that says it has chromecastbuilt in. In the apps section, there is no chromecastapp like there was in my genie box. But when I clickon the cast button on my phone or computer, I see achromeast connection with the name assigned to thegemini box. When I click it, it says connec

Hello: I may have to replace my HR-24, which looking at is nowadays considered to be fairly old. I see I can get a replacement from a couple of sites...all purchased essentially new (NOT from ebay), but once I get it...then what? I assume I'll need to contact Direct TV to get them to initialize i

I would like help with connecting my Direct TV box to a Vizio 4K Smart TV.

Rf error push select to clear but never clears

The new remote I'm a little disappointed the ergonomic shape feel is not like the old one and lights don't stay on long or brite enough. When pick up the control the doesn't come on

The house I moved into in 2020 has a direct tv dish installed. I've heard that the dish is no longer required if you have internet service. Can I get the dish removed and get the same tv reception?

I have reset the remote and reset the stream box. The remote should be like it comes out of the box. the remote now powers the box on and off.  But when I turn on the box it says "lets get started" then takes me to a screen showing a remote.  Tells me to press rewind and FForward for 3 se

I change the TV Ratio on the Receiver to 16:9, but after leaving that screen, and choosing TV Ratio again, it always flips the ratio back to 4:3. Why is this happening?

Just programmed new remote, and can work volume and channels, but cannot turn my Samsung tv on or off.

The new HR24 will not allow the user to change the "TV Ratio" from 4:3 to 16:9. You can change it on the screen, but when you go back in, the receiver has flipped your change back to 4:3.  There is no way to override this bug.  There is a bug in the firmware of the HR24 that needs to be u