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Satellite Equipment

Satellite Equipment

Get help with your DVR, receiver and satellite equipment.

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(4922)
New Remote Control for Gemini

The new remote I'm a little disappointed the ergonomic shape feel is not like the old one and lights don't stay on long or brite enough. When pick up the control the doesn't come on

Question

115

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Accepted Solution

dish requirement

The house I moved into in 2020 has a direct tv dish installed. I've heard that the dish is no longer required if you have internet service. Can I get the dish removed and get the same tv reception?

Question

125

2

0

Can't get past opening screen with my Dish stream box and Genie Directv remote

I have reset the remote and reset the stream box. The remote should be like it comes out of the box. the remote now powers the box on and off. But when I turn on the box it says "lets get started" then takes me to a screen showing a remote. Tells me to press rewind and FForward for 3 second. I try t

Question

48

1

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TV Ratio on HR24/500 Receiver

I change the TV Ratio on the Receiver to 16:9, but after leaving that screen, and choosing TV Ratio again, it always flips the ratio back to 4:3. Why is this happening?

Question

64

59

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Remote on/off

Just programmed new remote, and can work volume and channels, but cannot turn my Samsung tv on or off.

Question

47

5

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Closed

Changing Aspect Ratio on an HR24 receiver.

The new HR24 will not allow the user to change the "TV Ratio" from 4:3 to 16:9. You can change it on the screen, but when you go back in, the receiver has flipped your change back to 4:3. There is no way to override this bug. There is a bug in the firmware of the HR24 that needs to be upgraded, and

Question

26

1

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Closed

Changing DIRECTV HR24/500 Aspect Ratio

I have tried to change the Aspect Ratio on my HR24 to 16:9, instead of 4:3. I can change it on the TV Ratio screen, but after I leave that screen and choose TV Ratio again, it flips the ratio back to 4:3 by itself. It will not allow my change to 16:9 to stay as I choose. What is going on??

Question

30

0

0

Signal Loss in the morning

Hello, My dish looses signal in the morning hours, however in the afternoon it works well. The signal strength in the morning is "0" on all sats and is very good 85 to 95 in the afternoon. What would cause this?

Question

102

13

0

Questions about using the DTV App streaming Library, Recording

DirecTV support could not answer these questions. Hopefully, the forum can help me. My service includes five TVs: Two TVs have satellite service with Genie, and the others use stream DirecTV with Amazon Fire TV Max. 1. My DTV streaming app Library is full of recorded programs. There is no option to

Question

61

2

0

Internet looses connection

when watching Netflix, it looses internet connection >

Question

41

4

0

NEED HELP?

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