Satellite Equipment

Last week I decided to upgrade to C71K (Gemini) from C61K (Genie) because the Genie was having issues with a new TV, and would only output at 720p. At first, I was impressed with the new Gemini...it was working well with my TV...until...I realized and found out that there is no way to disable HDR, e

The new remote I'm a little disappointed the ergonomic shape feel is not like the old one and lights don't stay on long or brite enough. When pick up the control the doesn't come on

My remote worked except for the volume control.

My new remote is programmed to my TV so that isn’t the issue. I would like my new remote to behave as my previous one did. With the old one if I pushed the ON button it would turn off the TV but leave the receiver on. That way no buffer was lost on the receiver. The new one will not turn off the TV

I have a HR54-200 receiver in my family room and 6 other mini's throughout our house. I just replaced the family HD plasma TV with a 4K LG television. What do I need to watch 4K DirecTV content on that TV? Am I able to do it myself or do I need a technician to come out? Thanks.

My Gemini box keeps popping up a notice about low storage. The solutions I've found online don't seem to work. Any suggestions?

I need a large button remote control that works with Direct TV.

I have satellite service in Phoenix, AZ. I have had my DVR to record all new episodes of Jeopardy! for years. All of a sudden, it did not record the episode tonight. Looking at my Series Manager, there were zero upcoming episodes. I created a new series recording, and it has found the 9 episodes for

We just got ,a new, larger tv for living room added to the same service as the existing tv in the recreation room. After setting up the larger tv, the guide, menu and settings displaying on the smaller tv are much larger and and unreadable and cannot (as yet) be reduced. Both are Insignia television

I have Direct TV Satellite with a HR54-700 Genie and a 4k Sony Bravia that is DirecTV Ready. My understanding is that to get 4k I need a 4k Client and thats what DTV is trying to sell me in a Genie Mini or a Gemini. My TV being DirecTV Ready means its a 4k Client RVU though so it should work without