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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

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On and off

How do I get my DTV remote to turn my tv on and off?

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61

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Must Be on Protection Plan to Replace Mouse?

I called DirecTV customer service yesterday. Our basic remote that we've had for several years has worn out, after replacing batteries it's still difficult at times to change channels and make other selections.  The back battery holder won't close properly (has to be taped close).  It's j

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86

2

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Chat or email for account support

How can I get chat or (preferred) email support for an account issue? On the customer service page there is nothing but phone numbers and a chat button that doesn't do anything.

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813

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terrible customer service,

over an hour on the phone, internet is just as bad, talk to someone and they know nothing, set up appt and no show up, on phone again, reschedule, aweek later. really?

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96

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Fraud

I have an account that is fraudulent on my credit report

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122

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Invalid Monthly payment

I cancelled my Direct tv account but am still being charged.

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89

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billing

what is directv community forums

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122

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Accepted Solution

Official Solution

Closed

How do I file a fraud claim?

AFNI collection agency sent a letter and we determined my identity was stolen and a fraudulent account with Direct TV was set up. They said I needed to call 800 860 8542.  I do not trust any of this information and do not want to call an unknown # and give my social security #. I need to know

Question

5.4K

8

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Refund

I closed my DIRECTV account and had a credit on my account. About a month ago, I received an updated bill indicating a refund was issued but I haven’t received anything. Do they send a check or do they credit the credit card used to make monthly payments?

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120

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WATCH TCM is not working on ios or computer

"WATCH TCM" is NO LONGER WORKING on my iphone or my computer. I have this channel in my DirecTV subscription

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141

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NEED HELP?

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