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DIRECTV Account
Learn how to manage your DIRECTV account.
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Question
protection plan question
I talked to customer support about a problem with my receiver. It was determined that I was going to need a replacement.. He suggested that I have a tech to come out and replace it, and said that if I purchased the protection plan that there would be no cost to me, and that I could cancel the plan a
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Local station removed over a contract.
On November 30, Directv removed my local CBS station, WBNS, over a contract negotiation. This is distressing as this is my primary station that I watch. I hope both sides are negotiating fairly. I feel like I’m paying a bill and getting no services.
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Accepted Solution
Disconnected services
Must read all documentation with DIRECTV. First I had two accounts with this company. On 11-15-23 I called to cancel one account because the account owner passed away on 11-9-23. So, on 12-27-23 I called to inquiry about the second line of service at another location because there had not been any s
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326
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league pass and center ice gifted to sports fans
My December bill says Sports Fans have been “gifted” 2023-24 seasons of Center Ice and League Pass. However, last month marked my third of three payments for each. Will I be getting a refund? There is nothing left to “gift” me. Does this mean everybody now gets rest of the seasons for free while all
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235
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PRICE GOUGING
Really tired of the excessive pricing without notice / and without explanation. Had called customer service as to why the bill went from $167ish to $348 in one month - customer service rep was quite useless. She advised that since I was on autopay, there was nothing she could do & referenced a $30
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229
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Over charged billing
Hello I have been on the phone today every since 8:00 and I’m still on hold with the 7th representative. I normally pay 250.00 a month for my bill. My service has been interrupted. Direct tv is trying to tell me owe them $1,500!That is impossible! If I was that much behind you would have been suspen
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Closed
DirectTv bill & account no longer on ATT Account
Just last month I looked at my DirectTv acct on my ATT Account and even ordered a new remote. Now everything for Direct TV is gone and when I try to reconnect it the ATT acct the system tells me "looks like you don't have a TV account and will be logged out." No communications at all. New DirectTV b
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