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DIRECTV Account

DIRECTV Account

Learn how to manage your DIRECTV account.

7.8K

(7685)
R
use in recreational vehicle

I use Directv Streaming at home. I just purchased an RV. How much would it cost to add the RV to my account?

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605

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Protection Plan changed to premium without my consent TWICE!!!

2 times in the past 6 months or so I needed service to my Satellite service. I had no complaints about the service, but when I checked my account later my protection program was changed to Premium at 21.99 from 8.99.  I changed it back online, but this is really annoying and as I see it illega

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169

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How to logout account on Samsung TV?

On vacation, logged into my DirectTV account and now cannot logout. Suggestions on how to logout account on this TV? Thanks.

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266

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No NFL Sunday Ticket…now no local channels except CBS.

First we lost NFL Sunday Ticket after having since become available. We have purchased on You tube but no fiber optic available here yet, so not the greatest . This is an issue. Now we have no local channels except CBS. We are paying a lot of money for our direct tv. Do I need to go with a different

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132

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Missing confirmation of a returned receiver

I returned 2 Direct TV receivers but got confirmation of only one being returned. How do I get confirmation on the return of the second receiver?

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88

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Still no resolution. I pay for a service and still is not fixed.

I've called twice in one week about the same issue. Last night the rep said a supervisor will call me in one hour. No one ever called.

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97

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Official Solution

Closed

SCAM ALERT Direct TV Fixed Bill Promotion

Scam Alert!! Received a call from Direct TV Promotions Department telling me that because they are losing so many customers they are reaching out to the long time loyal customers and offering this promotion.   You will receive 2 years of Direct TV which includes all premium packages for $79

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880

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Formal Complaint Regarding Offensive Behavior by Direct TV Call Center Agent Maricar (Emp# J7381A)

Dear [Customer Service Manager/Complaints Department], I am writing to formally file a complaint regarding an incident during a recent call to the Direct TV customer service center. On September 25, 2023, I contacted your customer service line, and the call was answered by a representative n

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123

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Reward Card

My reward card does not work. I registered and can see the funds available but every time I try to use the card it gets declined. I called the number on the back but when I give the security code they say it does not match and they hang up instead of transferring me to a person.

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144

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Statements being sent to old email

I've been with Direct Tv since 2014. We changed emails a few years ago. We dropped Direct Tv this summer and decided to pick it back up.  Even though my email is correct in my profile and verified on the phone  with a direct tv csa...I'm still getting statements sent to the Wrong email ad

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126

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