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Satellite Account

Satellite Account

Learn how to manage your Satellite account.

3.1K

(3448)
I am soooo fed up with Accout issues with ATT Direct TV and now Gemini

I have been a Direct TV satellite customer for 15 yrs, wanted to switch to Gemini streaming but COULD NOT with the same email. INSANE! So I used My wifes email and we get the Gemini, BUT, she has ATT phone tied to that email and we now cannot access or create an account for the Gemini. This is freak

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261

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equipment needs replacing - requested a MONTH AGO!

PSI is over our "multi-dwelling" account and the customer service is DEPLORABLE! I am not valued as a customer and am about to cancel my account and put DirecTV on blast on my social media for the public to see! Been waiting a month to get one of my Genie boxes replaced, and NOTHING has been done ot

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235

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Direct TV & ATT Account

Hello, so I have both an AT&T account and a Direct TV account under the same email, however, whenever I try to log into my direct tv account it logs me into my AT&T account and cannot manage anything related to direct tv.

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3.8K

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Can't login to my Directv Account. Please help!

I have been trying for hours to get in to my Directv account, but it keeps either saying my credentials are wrong, which they aren't, or redirecting me to ATT. I have tried using different device, browsers, app etc, still no luck. I able to log in to Directv App to watch shows etc, but I need to get

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813

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Closed

Can't login to directv.com

When I attempt to login to directv.com with my AT&T login credentials I get a redirect screen from ATT which says that I no longer have TV services in my account and then waits 5 seconds and logs me out. I spent about 4 hours on the phone with them to no avail! Any ideas?

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258

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Can't login to directv account

Long time subscriber to directv satellite. Can not log in to account. The directv site login will not accept the id/password that were working fine otherwise. Complicating matters is that I have Att internet so I do have an att login. When I try logging into att and accessing directv that way, I get

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336

3

Forgot User ID

I've forgotten my user ID on an account that I opened about 25 years ago. Your User ID recovery process responds with a list that includes the two phone numbers that I submitted then. My problem is that both of those numbers are voice only land lines and when your system attempts to send my User ID

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254

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Loyalty Discount

Due to a DTV error, I have had to call every month since November to get my bill corrected. That involves hours at a time - mostly on hold. Now my loyalty discount is expiring and I'm being told there is nothing available!!! I can't afford the exorbitant amount my bill will be so will have to cancel

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1K

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first month's bill

how soon after satellite installation would my first months bill be due?

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554

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DBacks Channel 686

Your response does not make sense. We have a grandfathered Total Choice package and have always had 686 and in fact, had it until about a week ago. We should still be able to have it since it was part of our package before. I am pretty sure that it would just take someone to reprogram the channel in

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251

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