New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Account
Learn how to manage your Satellite account.
2.8K
All
Question
Closed
credit refund
My bill shows a credit balance and my services have been terminated and equipment returned. how do I get my credit refund?
Question
860
3
0
TCONNECT LLC, DIRECTV involved
Was dupped by TCONNECT LLC for $300 for my DIRECTV. Now for the individual to know my checking account number, in my opinion reading these articles, this has to be an employee working in DIRECTV. So after paying DIRECTV $300 to get caught up with my 2 monthly payments that were never made, they didn
Question
306
4
0
Told outdated DirecTV equipment but given DIRECTV STREAM instead.
Absolutely awful service. To start an associate told us our current directv service was outdated so they sent us a new one. Turns out this was directv streaming. We’ve had it for three months and it was stopped working 7 times. We have wasted our time four hours on hold and then hours going back and
Question
306
2
0
Can you know if...
Hi there, Does anybody know here if there is an existing remote TV record for DirecTV that DOESN'T have a magnific control? (With a side affect on its side like "DirecTV" printed on the side?) I'm just wondering if somebody made a remote WITH numbers, and controls? Thanks!
Question
271
6
0
Accepted Solution
Whole Home DVR Service
I cancelled my Advanced Receiver DVR service today ($10/mon recording charge) but was told by a supervisor I must continue paying $3/mon for Whole Home DVR service to watch recordings on multiple receivers (although I have their Genie wireless). Does this make any sense to anyone…it doesn’t to me! T
Question
603
7
0
Rewards card
I am the first time customer for DIRECTV. I got it in February 2023 was promised a $300 reward card. I have never received anything and now May 2024. What should I do to receive my card?
Question
376
1
0
Directv Account Site not accessible
I've tried logging into my account but I keep getting a black error page with the words 'Pretty Print, Bad Request'.
Question
212
1
0
Direct TV account
I’m trying to access the online version of my direct TV account but I don’t have access to the email of that account. So I’m trying to change the email on that account so I can access the online features of the account.
Question
216
1
0
Reset Passcode for phone bill paying
How do I reset my 4 digit passcode as my current one is no longer valid due to security breach?
Question
301
2
0