Streaming + Device & App

Why cannot I get a copy of my early cancellation invoice. I was on auto pay and was told this should appear after 28 days after cancellation however it is not there. I have called multiple times. I called again last night and was told I would get a call back after 5-15 minutes as they were checking

The Guide had a program I wanted to watch, so I scheduled it. As it was described as part of a series (it wasn’t), I was asked it I wanted to record the series. I ill-advisedly told it to. The program is called “Movie”. Now I’m seeing scheduled recordings from a number of channels, many identified a

Hello everyone, I've reached a breaking point with an ongoing issue and I need some advice. Since I’ve stopped using the DirectTV box and started using their app, I've been dealing with constant network congestion problems. I continue to get a message on my screen that says "Network is heavily conge

Is there a way to turn this off?

How can i access SEC +

Old splitter: "OREI" model: UHDS-102C; works fine with 4k & non-4k New Splitter: "J-Tech Digital" model: 4KPS2; 4k is disallowed by an OSPREY with error message, non-4k operation is OK Manufacturer had no answer. DOes anyone have a suggestion or it OREI the only one that works with DIRECTV stream

DirecTV Stream R36502 Remote… I perform the sync with my LG TV (holding fwd/rew buttons until blue lights flsh), and it completes fine; however, it will not turn off the TV, only the DirecTV box. Turns on the TV, but not off. All worked fine until earlier this week, when the DirecTV software update

My service keeps Buffering. What is going on?

At $280/mo, why is my picture going in and out Fuzzy to clear? All 6 boxes are hardwired to ethernet for goodness sake.

Direct TV stream boxes C71KW-400. 1000 mbps up / 913 down direct connect to ethernet. There are no internet issues, only fuzzy pictures every 3 minutes. I already shut the entire internet down for 5 minutes and restarted. No help.