
Streaming + Device & App
Latest Conversations
App sound
Why does the app always start with sound disabled? If I'm starting the app, it's because I want to watch TV. On my phone and tablet, I have to turn the sound on after I open the app and select something to watch.
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Watching & Streaming
144
3
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Full show not recording
Several of my series recordings that end right at the end of the hour or half hour are getting cut off one or two minutes before the show is actually over. This results in me missing the end of each show. It's very frustrating. How can this be fixed?
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Watching & Streaming
127
1
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Pause Button
When I hit the pause button to pause the TV, after coming back to the TV and hit pause so I can continue watching, its as if it never paused. Yes, I know for a fact that I paused it because the screen pauses. When I come back there is a screen saver that reads, press any key to continue, so I press
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Watching & Streaming
429
10
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How to restrict purchases
limit purchases for elderly dementia person watching DirectTV stream
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Streaming Account
138
1
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Multiple Locations
I understand that 3 streams can be accessed out of the home network (if one of the 3 is mobile), but it’s unclear if that’s in addition to the home device or not. So is it possible to have 4 locations streaming at once (if one is the home network and another is mobile), or is it a max of 3 locations
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Watching & Streaming
165
1
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Direct TV Stream App on Roku is stuck on Starz Pop up Ad
My Direct TV Stream app running on Roku is stuck on a STARZ pop ad shortly after loading and it won't let me click on "OK" to dismiss.
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Watching & Streaming
226
7
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Inadequate Configurability of Gemini user interface & remote (for the product design team)
I've been using DirectTV streaming over Gemini for a couple weeks now and here are some thoughts about the user interface & the remote, along with suggested fixes, that I've encountered. The Gemini Air remote has black buttons on a black cover--difficult to see in a darkened room while watching TV.
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Watching & Streaming
192
2
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Gemini Air Failures
I have had the Gemini Air for several month. It seems to have 3 repetitive failure modes: 1) Least serious: Intermittently the remote disconnects/reconnects(Bluetooth). When this happens I see no response to a command and the blue lights on the top of the remote blink slowly. After a few seconds it
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Streaming Setup & Equipment
1K
12
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Women's teams in My Teams???
I would like to add women's teams I follow to My Teams under the Sports Central tab but there is no option to do so. I googled it and other customers have asked for this for a couple years now and customer support has responded vaguely but never addressed the actual issue nor has the feature been ad
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Watching & Streaming
155
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