
Streaming + Device & App
Topics (3)
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C71KW-400 Device does not have connection for coaxial cable
I am switching from AT&T U-verse (Model: VIP1200) to DirectTV Stream (Model: C71KW-400). And this New device C71KW-400 does NOT have connection for coaxial cable.
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Streaming Setup & Equipment
285
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Missing closed captions on NBC DVR recordings
Why is closed captioning missing on all NBC DVR recordings? Is there for all other stations and on live NBC.
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Watching & Streaming
281
5
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No sound
Why can’t we hear anything on Fox News while streaming in Direct Tv
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Watching & Streaming
1.1K
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Accepted Solution
Missing channel numbers channel guide
There used to be channel numbers listed with each channel on the guide. Now they are missing. This is when I view the guide via the website (https://stream.directv.com/guide) or on my TV. Is there someway to restore the channel numbers? I've tried resetting my cable box, which did not help.
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Streaming Setup & Equipment
2K
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Accepted Solution
Closed Captioning on multiple Gemini / Osprey boxes - setting no longer sticking
We use multiple Gemini boxes in the house. We only want CC on one of them. Previously, the setting would persist correctly just on the one box. Now every time we start any TV it starts with CC and we need to turn it off. I am not sure if the move to profiles has updated this setting to be per user v
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Watching & Streaming
379
3
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HDR not supported?
I had a TV that didn't support HDR, but I just bought a new Samsung that DOES support HDR, but when I go into the settings on the Gemini device, it still says HDR not supported by your TV. Any idea why? Does HDR work for everyone else or is this yet another ridiculous DirecTV bug?
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Streaming Setup & Equipment
441
7
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ACI Speedpay
Can an DIRECTV electronic payment show up as ACI Speedpay on my bank statement?
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Streaming Account
690
2
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Unable to connect DirecTV Stream Account w/ MAX App
I’m again having issues with connecting my MAX App with my DirecTV Stream account. Verified HBO and Max App access is still on my plan on the DirecTV App. No issues there. Error from Max: max Can't Verify Subscription It looks like you don't have access to Max through this provider. If you think thi
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Streaming Account
2.3K
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Info on chann
When watching a channel or on the guide the info of the channel is in such small letters that you have to get up and stand in front of the TV to read it. Especially for a movie I find this very irritating. Optimum Cable TV is better than Directv streaming for this feature. This may mean I won’t get
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Watching & Streaming
294
8
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Accepted Solution
South Florida’s 9
I do not have access to a free local channel. The channel is WHDT-TV / south Florida’s 9. It is a free channel…should be channel 59 by what this article states. I do not have access, when I should? Article below. How can I watch WHDT-TV? WHDT, Channel 9.1, is available for free in Palm Beach County,
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Watching & Streaming
675
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