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Streaming + Device & App

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Picture freeze constantly

Picture freezes constantly on Samsung tv using directv app. Have done all the suggested troubleshooting. No help. Is Directv going to fix this or do I cancel service and use Hulu?

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DirecTV app freezes shortly after opening on my TCL 6 series TV w/ Google TV

I recently downloaded the DirecTV app and after the first sign in prompts I am taken to a landing page with sports scores on them and then the app freezes before I can navigate anywhere else. I have uninstalled and reinstalled the app five times now and there has been no change. I have the latest up

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148

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DTV Streaming Profiles

We have 3 TVs. Our DTV streaming is connected with 3 Rokus. Main one in living room with both profiles. Mine is in my den, Im wondering if I can remove my wifes profile off of mine in the den, but everytime I try it removes her profile off of all 3 TVs. Is there a way to just have my profile in the

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133

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I want a Directv gemini BOX

NOT the gemini air. How may I get one?

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194

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How to buy a Gemini Air device

How does one buy a Gemini Air device? What does it cost, to purchase it outright. Is there a monthly usage fee once purchased (i.e. Not leased) if using with DirecTV Stream service.

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6.9K

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DVR Recording Question

We have several DTV Streaming boxes in two different homes. All work well except one box: when we hit record, a message pops up that says "Whoops, that program is finished airing and can't be recorded anymore" None of the other boxes give this error - we hit record and it records. Any ideas? Thanks

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113

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Accepted Solution

Closed

Gemini Air won’t update

I have a Gemini Air I got via the beta program with DIRECTV Stream. It will not update its software and it’s on July 2023 security patch. I’ve done factory resets, check for software updates, and nothing. Anyone else with an air have the current software? I don’t like having a non updating device on

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1.2K

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TCM Ch 256 Removed from Entertainment Package?

Yesterday I had TCM channel 256 as part of my Entertainment Package. Today, when going to Channel 256, it says the channel isn't in my package? Is this a temporary problem or permanent. Were any other Channels removed or added?

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425

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Have to click input on remote to get sound

Don't have to select any input, just click it. Sound comes on when DirectTV first starts with TV but quickly shows "Home" at top of screen and as soon as it does that, the sound goes out. Hit the input button on remote and it comes back. Tried everything I could find on the internet. TV did not do t

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List

Is it possible to go back?

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94

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