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Accepted Solution
watching a recorded game
I am not a customer yet, and would like to know...if I wanted to get through a game fast and FF at the first speed above normal, would I be able to watch clearly (smoothly) what was going on (just a little faster) or would the picture be "herky jerky" and pretty much unwatchable?
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Watching on Satellite
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Cannot file protection plan claim online
I have the protection plan premier and I'm trying to file a claim online here: https://protection.asurion.com/directv/en-us/. I recently had throat surgery so I cannot call and do it. It will not let me get past the very first step of entering my phone number to receive a code. They never send the c
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Satellite Account
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Replay multiple taps broken after new update
The replay function should rewind in multiples of 3-5 seconds when tapped repeatedly. However after the new update, repeated taps on the replay button on the remote causes the program to rewind in 15 minute increments. please fix. Extremely frustrating.
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Watching on Satellite
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can the 18 round dish be used at all any more
I've been using my 18" dish for years when we camp. I bring my H24 from home and it's been fine. This year, I cannot get any sat connection.
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Satellite Equipment
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NBA League Pass and NHL Center Ice No Content
After 3 straight Phoenix Suns games which supposedly recorded but had no content, I found out from DTV Tech Support that both League Pass And NHL Center Ice have not had audio and/or video for at least 2 weeks. They know about the problem but the CS rep had no idea on a fix date. She was willing to
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Watching on Satellite
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How to stop the reciever from searching for Wireless Networks?
I have an old uncle who believes there is a hacker stealing his Directv. He showed me how he knows. It is actually WiFi signals such as our home wifi and our neighbors. He believes they are all signals connected to his reciever (none of them are including the home wifi). This has been going on for t
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Satellite Equipment
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Intermittent pixelation, access card shows heat stress
Was loosing tv shows and recordings due to pixelation/ black outs. Have an HR44-500. Blew any dust out of the casing and when I removed the access card to blow out the slot, I noticed brown spots around the chip end of the card. Could this be the cause? I've been a customer for years, would I have t
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Satellite Equipment
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How should I upgrade my equipment?
I have three boxes in my house, one H44 and two C51-700s. What's the best upgrade path to actually have DVR? I've already had DirecTV for more than two years now in good standing.
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Satellite Equipment
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Gemini
DirecTV installed three Gemini units during the summer of 2024. When a DirecTV technician came out in November due to issues with the Gemini units, the technician told us the Gemini is not compatible with Genie, that we never should have been sold on the Gemini product so long as we have a Genie. Th
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Satellite Equipment
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Accepted Solution
I have directv in my home and one big reciever and two smaller boxes for two other tv's. I want to add a tailgater to my travel trailer,
I have Directv in my home and it works fine. I want to add a tv out in my travel trailer and use the tailgaiter kit to add the trailer tv to my primary account. In my house I have one large receiver and two much smaller boxes, at the other tv's. Do I need to buy/order another large receiver to put i
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Satellite Equipment
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