Welcome to the DIRECTV Community Forums

New to the Community? Visit the Community How-To and Guidelines to get started.

7 Messages

Thursday, February 27th, 2025

Shows are Pixelating and Cutting Out

My shows are Pixelating and Cutting Out sometimes in live and alot on recordings

Oldest First
Selected Oldest First

ACE - Expert

 • 

21.3K Messages

6 months ago

Your dish may need to be aligned.

7 Messages

6 months ago

my signal meters are all showing high 90's (like 98, 99,100)

I thought maybe the hurricane moved the dish but signals are high

ACE - Expert

 • 

21.3K Messages

6 months ago

What are the signals on the 99/103 sats as those are where the HD channels are.

7 Messages

6 months ago

103(s) real slow to load
15= 20
16= 0
17= 98
18= 96
19= 0
20= 0
21= 0
22= 0
23= 33
24= 21

99(s) real slow to load
1 = 99
2 = 0
3 = 100
4 = 45
5 = 99
6 = 80
7 = 100
8 = 80
15= 0
16= 23
17= 94
18= 87
19= 55
20= 0
21= 0
22= 0
23= 0
24= 0

7 Messages

6 months ago

the other satelites are all high 90's

took picture but don't see a option to post them

ACE - Expert

 • 

21.3K Messages

6 months ago

There is a box that looks like a mountain with a sun/moon on the bottom of the comment page, that is the link to add images unless you are using a phone.

The 99/103 S transponders are where you local channels are sent from so there are low/0 readings on the transponders not aimed at your location.  It appears that your dish is aligned.

7 Messages

6 months ago

I don't see the mountain with a sun/moon. Maybe you have to post alot before you can upload pictures.

So the 103s and 99s look alright?

I am thinking its the harddrive in the genie, it is 10 years old

ACE - Expert

 • 

21.3K Messages

6 months ago

That is the second cause for this problem.  Since DTV is no longer making the HR44/54 and the HR44 is no longer returnable there maybe no refurbished HR54s to replace it, so you may need to upgrade to the HS17 mini client only system.


NEED HELP?