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Accepted Solution

Remote

Red light on remote RC73 is constant on. not going out and the remote is not working

Question

207

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Sound

Can’t adjust volume on external speakers

Question

175

2

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Rewind issues

I'm still having issues with rewind on both live TV and recordings. It pixellates after you start watching again after going back.  I've been having this issue since the update of the menu in August.  My case management specialist said the issue has been escalated to engineering.  &n

Question

188

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Missing NBA league pass

I have bought NBA league pass through the NBA app and linked my direct tv account but I do not have any of the channels on my tv.

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227

2

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Remote

I got a new remote and programmed it as told. The DirecTV works but the TV/volume etc don’t. I went through all codes along with trying to pick my model and it didn’t work. What do I do next?

Question

153

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Digital side channels

Why doesn’t Directv provide all the digital side channels available locally on over the air tv?

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269

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Accepted Solution

channel 312 sound cutting out during programming

anyone else experiencing this? during commercial sound was fine and when programming returns, sound continuously cuts out. Now it's happening on commercials too.  I reported to Directv.  doesn't appear to be happening on any other channels.  No issues last night, so far happening all

Question

190

1

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Whole-home DVR Does Not Work After Software Update

On Oct. 30, the software on my HR24/100 DVR and my 2 H24/700 receivers was updated. Now whole home does not work.  The H24's do not show a playlist or give the option to record a show.  The whole home status says, "No Networked DVRs Found". I cannot find any release notes for the softwar

Question

351

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Upgrading to 4K - Is Genie 2 really required?

Good morning. Long story, I called to cancel my Direct TV satellite a few weeks ago, and one day before it was set to cancel, my wife called and signed up for a new 2 year contract, including wireless "mini genie" clients and DVR (which we did not have before) even though every TV we have is next t

Question

327

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Directv WVB Mounting Plate

Hello. I got my service installed and the technician installed a WVB for my mini wireless clients. Only issue is that I cannot wall mount my bridge. Per the manuals the bridge should have came with a mounting plate the bridge slides on to after the plate is screwed onto the wall. I have called a few

Question

263

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