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Random Blanking on muti tv business installation.
I have 2 identical venues with 12 direct TV receivers. Each has many Vizio and other brand tvs. Both venues I have the same identical HDMI over cat 6 product for transmission.
Venue one works perfectly.
Venue 2 I get intermittent 1 second black screens from time to time and occasional copyright protection messages randomly on many tvs.
Venue 1 has this direct TV equipment (first 4 Photos) Notice the amplifier. Venue 2 is next 3 photos no amplifier.
Could an amplifier be used at Venue 2?
DIRECTVhelp
Community Support
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254.4K Messages
6 months ago
Hi, @markebenson. We apologize for the random blanking on your TVs. This shouldn't keep happening. Let's fix this. We'll send you a DM to investigate the issue. Our Social Care Team is here to help. Sophie, DIRECTV Community Specialist
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