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2nd Genie remote won't lock down programming on AV reciever. trying to resolve

have searched the forum and can't locate this question. I have 2 Genie remotes/RF. DTV is Genie 54-500. the tech that did the install successfully programmed for my TV and audio receiver.   the 2nd remote is successfully programmed for the same TV, but remote programming won't lock down for a

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Equipment

 Do I need to update this ? Genie Gen 2, Model HR44-500            Thank you.  Please help me weigh the pros and cons.  Thank you.

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Bluetooth connect won’t lower volume

I connected my Bluetooth speakers to Gemini but it won’t turn the volume down. However the speakers work fine when connected to my phone.

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Unauthorized Remote Recording onto our DirecTV DVR

For the past week there have been unauthorized external recordings of various programs made onto our DIRECTV DVR. We do not access DIRECTV via an app or any other means. We only watch DIRECTV on the TVs in our home. There are serial numbers listed on the recording and I have shared those with DIREC

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Accepted Solution

Help re-aligning satellite after new roof install

Hello, We had a new roof put on our house. I am trying to self diagnose realigning the satellite.   I have leveled the pole on the roof and used a couple webistes/apps to determine the azimuth and elevation.    On signal meters for 101 degree I have Tuner 1 97% Tuner 2 9

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New Satellite Service Installation Question

I just called about having new Satellite service installed. I requested the HR54 DVR and a wireless Gemini client. I was told that I could only get the wireless Mini Genie and not the Gemini. Is that right? I looked at the specs and it says the wireless Gemini is compatible with the HR54. Am I missi

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How do I cancel my service??

I had your service through AT&T which was canceled on March 5, 2024. I moved from that address on March 1, 2024. All the equipment was returned to AT&T, at their direction, on March 18, 2024; therefore, I have had no ability to use your service. I just received your bill to my new address fo

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HR44 Software Update 6/4 0x1ab7

Hello everyone. My HR44 had a software update on 6/4/2024 0x1ab7 When you hit menu and get into the what's on now or playlist section I see that the color has changed from black to navy blue it looks like. Not sure why the changed the color and was wondering if anybody else's changed too.

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Channels freezing

Why do channels freeze every few minutes, especially channels 2 and 5? Sometimes it takes 5-10 minutes to come back on.

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History Channel missing

Hello. my mother recently noticed that she no longer had access to the history channel. Is there a way that I can get this restored for her? Thanks,

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