2 Messages
Volume button on Remote
It appears I have successfully programed a new S30-S1B remote all except for the Volume button work. Mute works, but not the +/- button. Any advice?
2 Messages
It appears I have successfully programed a new S30-S1B remote all except for the Volume button work. Mute works, but not the +/- button. Any advice?
Accepted Solution
ghhasbro
2 Messages
2 years ago
I tried this 2 times to program the volume buttons and it did not work on the remote I'm trying to program. But, thank you for a prompt response. Any other thoughts???
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Thanks for reaching out, you've come to the right place. We'd be happy to help get your volume buttons working @ghhasbro!
We recommend troubleshooting your U-Verse TV Remote Control. This may help improve any difficulties you may be experiencing with your remote. You can use our Troubleshoot & Resolve tool on your TV from your remote. Here's how to do this:
Please let us know if this helps!
Shakendra, AT&T Community Specialist
0
0
DIRECTVhelp
Community Support
•
254.4K Messages
2 years ago
Thank you for the update, ghhasbro.
Since troubleshooting didn't help, we recommend that you order a new or replacement remote. Just visit our equipment and accessory store or call us at 800-331-0500 to place an order.
If you need help with anything else, we'll be here.
Thanks for visiting the AT&T Community Forums!
Aminah, AT&T Community Specialist
0
0