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Streaming Setup & Equipment

Streaming Setup & Equipment

Help for activating and setting up your streaming experience.

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Disable automatic turning off of TV

How does my remote turn off both the Gemini box and my LG C1 TV? I have all CEC/simplink turned off so it shouldn't do this right? How can I disable this?

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watching recorded programs

Any time I watch anything recorded, the program will skip to the beginning when I go back to watch it instead of resuming. Does Directv not have a resume option or is this a glitch? It's a pain to have to keep going back to the place I was at when I want to continue watching. Would like to know if t

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Gemini User Profiles

Is there a way to set up separate user profiles so each user in my house can have their own favorites for the guide and their own recorded shows?

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Remote Control

How to set up external sound bar or DirecTV supplied remote. Would like to control volume and power from direct tv remote.

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DirectTV Never received Streaming box returned by store

I JUST got a $110 charge for a DirectTV Stream box that was returned IN PERSON to a store the same day my trial service was cancelled. I probably had the service less than a week. Returned on 4/20, charged today 5/1. Called customer service and they asked when I returned it and to provide tracking.

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Multiple households

I have a weekend home in a neighboring state. Can I use my home account to receive DTV Stream at the other house ?

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Gemini Air Beta tester

why isn't Apple TV plus app not on your new device makes no sense you just got the app on your streaming box in March

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Gemini Remote for Roku TV

I accidently un-paired my Gemini Remote from my New TCL Roku TV (I am using Gemini because remote is better than Roku remote). I then re-paired per instructions, including reset of the box, and the Gemini remote works fine again, except that when I turn on the TV by Gemini remote, the Roku Home Scre

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