Streaming Setup & Equipment

I have connected my DirecTV Genie DVR to my new Insignia Fire TV by HDMI cable. Is it possible to program my Genie remote to control my tv. Currently, I can turn the tv off/on with the Genie remote and after a few seconds, the TV automatically switches to the HDMI port the Genie is plugged into and

The time on the guide lineup in 2 hours behind Eastern time zone How do I update?

We had a power outage and ever since the Direct TV app is asking for my account email and password. When entering my email it locks up halfway through and stops accepting any keystrokes or input. Any suggestions? I've cleared the cache on the smart TV, deleted and re-installed the Direct TV app, and

We just had 1 tv set up for streaming. Now would like to add another. How do you add another smart tv to ATT streaming?

I have a subscription to MAX through ATT. The DirecTV Stream has a direct channel (CH190) for Max, just like there are direct channels for Netflix (CH192), Prime Video (CH193) and AppleTV (CH199). All of these are separate services that I can access. Does anyone know how I can get MAX configured so

We ordered DirectTV Stream back in February 2023 and was told it was "easy to install." Well it is not so we have had everything to install without the ability to do so. What a waste of money! We need someone to come and install so we can take advantage of what we purchased!! How do we make this hap

Both my devices have disabled auto sign in. How can I get these turned on?

I can download the app but it hangs at installation. I don't get an error code, just a continuously spinning download circle. I tried deleting and reinstalling the app, I tried restarting the AppleTV, and my network is fine. I can use all the other apps on my TV. Yesterday it worked fine, the proble

We just switched to Directv from Uverse. We had about 20+ shows recorded and I wanted to duplicate our recordings on Directv. I saw the series listed in the 'on demand' section and selected tv shows. I then selected each show and selected record series. After selecting about 15 series I looked in 'm

In my living room, using the Gemini box, I receive LA locals (I live in LA) but I can not record them - it say recording is based on my billing zip code. In my bedroom, using a firestick, I receive Phoenix locals (I used to live in Phoenix), and I can record them. I just spent over an hour on the ph