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Streaming Setup & Equipment

Streaming Setup & Equipment

Help for activating and setting up your streaming experience.

658

(873)
Is there a way to alphabetize the recordings list?

Pressing "LIST" on the remote brings up the recordings, but they are listed by the order in which they were recorded. There should be a way to convert them to alphabetical order so you don't have to scroll through all of the recordings to find the one you want.

Question

531

4

0

using an old box for streaming

I pay for At&t internet. I have been using an old Directv box to stream Hulu $7.99 a month. I logged out of the box. How can I get logged back in to use the box for streaming?

Question

237

2

0

Streaming issues

Just moved from xfinity to att/directv. This is my second genesis air and the first one would not allow Hulu streaming. This new one works, however, it’s constantly buffering and dropping. I’ve reset the device several times and it works, but not for very long. It’s really frustrating and I’m feelin

Question

373

12

0

Accepted Solution

Stream BYOD / Bring Your Own Device

No one seems to be able to tell me how or where to sign up or the price for BYOD. I have a smart Roku tv and would access DirectTv thru a TV or Computer or Phone APP. I do NOT need ANY devices like gemini and such. I do not want to pay the $7 per month per tv for the Gemini device. I do not want to

Question

1.8K

4

0

problem rewinding recorded shows

I use a Roku with Directv app for one TV and a refurbished Osprey box for a second TV. When I try to rewind to see something already shown , for example to re-watch a play in a sports show, it doesn't work on either TV. I get a circular arrow and a message saying something like "Trying to find...Tha

Question

199

3

0

Remote

My remotes freezes all time and I have to wait several minutes each time in order to use it. Sometimes it takes several tries of trying. Anyone have these issues and how do I fit it?

Question

164

3

0

Gemini Air/AndroidTV

Does anyone know how to disable the blue pop up box in top right corner when playing a youtube video when using the gemini air device?

Question

233

3

0

DIRECTV Streaming app not working on multiple Roku’s

When I download the Directv app from the Roku streaming store, open app, sign in, the app just spins and spins then I get this message “ We had an issue retrieving this content “ We weren’t able to load this content. Please give us a moment and try again “. I have tried uninstalling and reinstalling

Question

537

4

0

Care code 902

I was able to sign in on one tv fine but then when I tried to sign in to another I get care code 902? How do I fix this issue?

Question

2.6K

1

0

Accepted Solution

Trouble with Samsung Tv and connecting

We have a 2022 Samsung smart tv. We are pretty new to DirectTV streaming. We have a new Gemini and remote. About every other day we have to unplug and replug in our tv in order to connect with streaming. Is it a problem with the tv? There is no problem with our internet connection.

Question

3.6K

32

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