Satellite Equipment

I upgraded my equipment in November and received a HR54 with other devices. Since I have received the HR54, the Close Captions and DirecTV Subtitles gradually stop messaging after about a week, resetting the box (and the entire network of the house) is the only way to fix the CC/Subtitle issue, alt

We have an installation scheduled to upgrade to a Genie2 and three wireless minis. Our old/existing receivers are not in a central location and are not good locations for the Genie2.  I have a central location in our house for the Genie2 but is not easy to run wiring to so I would like to prep

I have a satellite on my roof which is not mine. How do I have it removed or find out who it belongs to? It is against townhouse rules to put anything on the community roofs?

With the previous firmware, I could name my Gemini Remotes. Now you cannot, and also when you look for information via the "this device settings" it only shows one of my 2 remotes, the "active" remote, which still has a custom name. You must go into the remotes menu to see the second remote, and b

Stuck on CNN.. will not highlight blue indicating it is working. Multiple resets to no avail. Side note: the screen saver is probably illegal and at least evil.

I have a HR34-700 receiver currently. I’m going to be getting a new 4k TV soon and was wondering if I would need to update/upgrade my receiver?  I have read that you can get equipment upgraded or updated every so often. Is this true? 

Hello - I have a combination of Genie (model HR54-500 plus a 4k Genie Mini C61K-700) and a HR24-200, and HR24-500 and am a satellite customer.  First, I am only getting a partial recording 2 weeks in a row despite everything scheduled correctly to record the series.  Only getting about 1

Got the new dtv Gemini upgrade for free with extending my contract. This replaced a genie mini 4k that was sent back when Gemini came in. The Gemini is trash.  Turns off on its own ( yes energy save is turned off) and there is no rhyme or reason to when it happens.  Apps buffer and nev

The tv said signal loss in the middle of watching my show. the other tv is fine. All cables were chk’d

how to Copy settings from one RC73 to another RC73