New to the Community? Visit the Community How-To and Guidelines to get started.

Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
-4559
All
Question
Closed
Lost biography info for the Cast & Crew
I have Directv (for 23 years!) I have lost the biography info for the actors listed on Cast & Crew option. When will it be restored? That was a big plus for me keeping Directv over Dish. Thank you.
Question
864
3
0
Directv works, internet works, apps like disney+ indicate a connection error - code 102 shows
The apps on my smartv like disney+, prime video etc. do not work. I get a connection error. I have Directv service . I reset the router and I reset the smart hub receiver. I don't know what cable is not connected. What could be wrong.
Question
243
1
0
Accepted Solution
Official Solution
Closed
Do I need to have internet when I'm having direct tv installed?
Do I need to have internet when I'm having direct tv installed?
Question
1.8K
4
0
My tv shuts off for a sec and back on while I'm watching recordings
This keeps happening. I'll be watching a recorded show and it will sound like my tv is powering off and then come right back on in the same place. There is no error message or anything else. It is happening more and more. Help please?
Question
2.2K
5
0
Previous button not working
Previous button not working correct when on a DVR movie I gave a Gemini and it’s happening on both tv’s I’ve been waiting for over a month resetting doesn’t work neither did a new remote can I get a ETA for this bug fix
Question
128
1
0
Screen background playing
Is there any way to get a view of stuff recorded on my dvr that may have come from a video recorder and not from the TV channels. I have a tremendous amount of background playing on my tv
Question
141
3
0
Neither of my Directv Remote Control(s) works on Bedroom Receiver
Both my DirecTV remotes work fine on the living room receiver, but neither works on my bedroom receiver. Not sure what you call it, but the receiver in the bedroom is the smaller receiver, which I refer to as the child. Any ideas? James
Question
193
9
0
Is Directv available in Midland Texas
I have not been able to find a way to sign up with Directv since I moved to Midland Texas. Is it available here.
Question
150
3
0
genie mini optical out?
When I google if the c61k has optical out the answer is yes. When I google the newer c71k the answer is no. Is that correct??
Question
163
9
0
Accepted Solution
Unsync soundbar from genie remote
The installer programmed the genie remote to control my soundbar so now anytime I use the guide or change channels, etc my soundbar comes on. I do not want the genie remote to control the soundbar. I just like to use the soundbar when watching a movie not everyday tv. I tried resetting
Question
719
11
0