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Satellite Equipment
Get help with your DVR, receiver and satellite equipment.
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Question
Cancellation Policy
Concerning a new install, I understand there is a 24 hour window for canceling. Is there any kind of charge for the install and then... uninstall if one is not satisfied?
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532
11
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Dish Installation Issue
My mother is a customer of Direct TV/AT&T. She has had that service for approx 5+ years. The original installation was mounted thru shingled roof top. Some 2-3 years ago, a service tech uninstalled that roof mounted dish and re-mounted it to a higher position on her roof. This done w/out knowledge o
Question
163
2
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help with setvice
no body answers customer setvice phone. i need assistance asap bc on hold 30 minutes.
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165
8
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Broke equipment and now they extended service commitment
I have the protection plan. My receiver went out. They came to replace it. I asked if this would extend my service commitment and he said no it is covered under warranty. Get my new bill and now it says my commitment is until January 2026. Also, took away my Lifetime FREE DVR service saying because
Question
220
7
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DirecTV Remote Control and Sony TV
I set up my DirecTV Remote Control to work with a Sony Smart TV using the Sony codes provided by DirecTV. The match was successful, except for turning on the Sony Smart TV. However, it works to increase or decrease the TV volume and to turn off the TV. I used the same DirecTV remote control with ano
Question
533
1
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Can I use my Directv receiver in my RV for a 5 day camping trip?
I have 2 Directv accounts. 1 is at my primary address and the other is at my vacation home. Can I use one of my boxes for a 5 day camping trip? There is no internet connection so I can't stream using the Directv app.
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255
5
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Parental Control short coming.
Parental control only options is for tv show content no options for block acccess for app. They put a browser app on a woundetful tv plate form with no controls. Not great for houses with determined teenagers. No one up block website or block the whole app.
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126
2
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We got the new Genie and recording series and searching for shows is a INFURIATING as can be
We got a Genie recently a few months back, we are having two issues that have really made us mad. When we want to record a series, a double click on the show, will record that show but not the show the next day or the next week. If we go into the advanced settings, the same thing happens, to record
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306
4
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