DIRECTV STREAM Setup & Equipment
Help for activating and setting up your streaming experience.
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Direct TV Streaming won’t open on Roku TV
I have a Hisense Roku TV, model 40H4030F1 I cannot get Direct TV Streaming to open on the TV. Wireless shows connected with excellent strength. Other apps will open as usual.
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421
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Gemini Air
When programming the remote and it asked did the volume go up I answered yes however it did not adjust the volume. Somehow I was able to get the volume fixed but it won’t turn the tv off or on 🤯 I’ve messed with so many things I’ve probably messed it all up. A lot of the support answers involve a b
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118
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Customer Owned C71KW for D* Stream
Is there a monthly charge for purchasing my own additional C71KW's for D* Stream. D* rep telling me $7, but someone who has 3 of these purchased 6 months ago directly from D* not being charged additional receiver fee.
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143
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Hulu Crashes Gemini
When I view open Hulu for Android using the Gemini Streaming device, often Hulu will lock up, showing only a black screen, when I attempt to stream a program. Then, when I return to Hulu by pressing the "Guide" button, DirecTV no longer will stream a live program. The blue bar will continue t
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148
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Audio dropouts - Gemini Air
I use a Gemini Air to get DirecTV wirelessly (no satellite but I'm told I don't have DirecTV Stream FWIW) Since I get the Air to replace my old Gemini box, I've been having brief audio dropouts (2-3 seconds) on a random basis. The frequency has been increasing. I had occasional but rare dropouts wi
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188
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Is there a way to alphabetize the recordings list?
Pressing "LIST" on the remote brings up the recordings, but they are listed by the order in which they were recorded. There should be a way to convert them to alphabetical order so you don't have to scroll through all of the recordings to find the one you want.
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254
4
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using an old box for streaming
I pay for At&t internet. I have been using an old Directv box to stream Hulu $7.99 a month. I logged out of the box. How can I get logged back in to use the box for streaming?
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167
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Streaming issues
Just moved from xfinity to att/directv. This is my second genesis air and the first one would not allow Hulu streaming. This new one works, however, it’s constantly buffering and dropping. I’ve reset the device several times and it works, but not for very long. It’s really frustrating and I’m feelin
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249
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Picture issue with stream device on startup
I have a Sony KD65X750H connected to a DirecTV stream device. Every day when we first turn the TV on, there is no picture. The stream device is on and we hear sound, but there is no picture, we can't even see any onscreen menus. We have tried updating TV and device software, resetting the d
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1.4K
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remote doesn't control volume
Two identical TVs (LG). One remote installed controls volume and one doesn't. On a different TV (Samsung), installing the remote took me to a dialog to control volume, but I cannot figure out how to get into that dialog for the other LG TV or the fourth TV in the house (Sharp) that also doesn
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2.3K
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