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7 Messages

Sunday, August 11th, 2024 4:27 PM

Different problems everyday I turn on Directv

I never have the same issue, except I have to login almost everyday on several TVs. Had the service 2 weeks and not 1 day without a issue....please help. The latest issue it defaults to Bravo channel even when I pick another channel

ACE - Sage

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46.1K Messages

3 months ago

Need more details ....

What streaming device(s)?

What problems? Details please. 

What troubleshooting have you tried so far?

7 Messages

3 months ago

Amazon Fire Stick

Have to sign in to Directv at least every other day, on all tv's. 

Go to guide pick a program, automatically defaults to Bravo channel. 

Never can I do the same thing every day, I always get different results. It's like it has a mind of its own! 

It's very slow also...it takes 30 minutes every day to finally get a program on

ACE - New Member

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1.5K Messages

3 months ago

It kinda sounds like it could be an internet issue.  What is your internet speed? How far away is your firestick from your modem/router and are there a lot of obstacles in the way such as wall floor etc... 

7 Messages

3 months ago

I just got Quantum Fiber, 500 speed and they attached modem and router to wall right behind TV. I'm not tech savvy at all so this makes it twice as hard to figure out!

7 Messages

3 months ago

I did call the internet company they said no problems...

ACE - Expert

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6.2K Messages

3 months ago

First, are you a "DirecTV Via Internet" subscriber or a "DirecTV Stream" subscriber? They are not the same. Each is a different subscription service. DirecTV Via Internet has fees and a contract, where DirecTV Stream has no fees or contract.

7 Messages

3 months ago

Directv via internet...yes I'm paying for a service that I'm not getting, even more frustrating 

ACE - Expert

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6.2K Messages

3 months ago

Do you use fire sticks on all TVs? Do you watch the Bravo channel?

(edited)

7 Messages

3 months ago

Yes fire sticks on all tv's but 1 smart tv. Yes watch Bravo on a occasion 

ACE - Expert

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6.2K Messages

3 months ago

It really sounds like you are having internet (congestion) service issues for the problems being on all your devices. I use several Fire Sticks at home, traveling in my RV full-time, and even at motels. I have no issues at all. It can't be the applications or everyone would be complaining. Have you restarted your internet provider's modem and your router recently? 

7 Messages

3 months ago

I'm not tech savvy at all...I called my internet service they said no problems. So I'm blaming Directv, how do I restart...but seriously I've only had it for 3 weeks and the problems have never stopped!!! I have to sign in everyday!!!!


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