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DIRECTV STREAM Setup & Equipment

DIRECTV STREAM Setup & Equipment

Help for activating and setting up your streaming experience.

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Gemini Air Connectivity and Buffering

I have two gemini air devices and have an intermittent problem with low connectivity and buffering. The picture will become grainy and pixillated and then start buffering. Sometimes it resets.  Sometimes we have to reboot.  We called DirecTV and got a hard re-set but the intermittent pro

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Voice remote does not "HEAR" what is being said

When I push the button the voice command br shows up. But when I speak the command the "LITTLE WORM" just stays still and the "TRY SAYING" dialog shows up.

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60

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Customer Service is terrible!

Is the only way to get help from DirecTV is to be on hold for over 2 hours and then to be disconnected? I wrote a long 1 star yelp review. They messaged me to connect to facebook.  I did and they were of no help.  Can't wait for my contract to end. And these people stay in business?

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134

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my box won't work.

when the tv comes on the box should go to home, it doesn't. I press home and I get a bunch of gray squares, no images. How do I reset the box?

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Accepted Solution

DIRECTV streaming box won't function when ethernet used for other Apps

My DirecTV streaming box receives its signal via Wifi from my router. Everything has worked flawlessly from the beginning.  I also use streaming apps for Prime Video, Discovery+ and Paramount+.  These have also been sent via Wifi from my router directly to my LG smart TV.  The Discov

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170

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Gemini Air audio surround issues, big zero

I have the P21KW-500 (appears to be an ATT-branded chromecast) dongle direct into a new Denon X4800H AVR via HDMI, obviously. The issue is when trying to use Dolby audio. When Dolby is enabled on the dongle, the audio level is very low, like 20-25 dB below stereo content. The AVR will report the in

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Closed

my box won't work.

box comes on, it is supposed to go to home, it does not. i press home it does come up but no images just gray squares. how do i reset the box.

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40

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app network setting

the app doesn't show my current network, just the old (gone) one

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53

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Gemini Air

I just got my brand new Gemini Air to beta test. So far so good, The only issue that I had was it did not want to install the first time and needed a restart.  The whole setup process took about 45 mins.  I really see no difference between the Gemini/Osprey Box and the Gemini Air other th

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6.6K

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Accepted Solution

Gemini Air Dolby support

I think I already know the answer for this, but have they fixed the fact that the Gemini air dongles don't output Dolby Atmos? I just got the Gemini Air last week and I first thought it was my soundbar, but it appears it is the dongle. My Gemini satellite box on the same port is able to do it just f

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