DIRECTV STREAM Setup & Equipment

My new Gemini remote won't turn off the TV. It turns it on and all other functions normally.

I keep having the same problem, both Geminis telling me no internet connection but when I go into settings, the connection is strong. I see it is set to DHCP, but didn’t see where I can change it to Static. Any assistance would be appreciated. Thank you!

I've been using my Gemini box for a couple years connected via ethernet cable to Xfinity Internet with no issues. I now have AT&T Internet Air and can't use the ethernet cable, so I have to use WiFi. The Gemini says its connected to my WiFi but it doesn't work. I found some posts in the Forum

how to use remote to delete library recordings

I have directv running through my AT&T Air and the mini directv box. It works great.  However,  when I try logging into the directv app on another TV,  it's asking for me to Start FreeTrial. 

Hello, Like many others, I wasn't informed that LG TVs weren't compatible with DIRECTV Stream when I signed up. I'm really disappointed, especially since most other providers support LG. Adding to this frustration is the ongoing issue with Disney channels. It's frustrating that you haven't developed

My husband needs to use headphones to hear the tv but I have been unable to connect a set via bluetooth. I can connect to the Samsung tv but as soon as I switch to Directtv I lose the connection. I called the tech support at Direct and was told that neither speakers nor headphones can connect. So wh

I have four Gemini Air devices in two different homes, each with a different ISP. In both homes, my devices constantly require a reset. The error is that the system is unable to locate the internet connection. Once I see this error my choice is to go to settings or re-set the device. I can often go

I am trying to hook up wirless headphones via the device audio output device. I have plugged into both the optical outlet and the USB outlet but have not been able to connect to sound. Any ideas or suggestions? Thanks for your help Roy

What are all the different cords I need to set up my internet/ cable? I have 2 coaxial cables (one for the tv box and one for wifi), does the wifi and tv box need to be connected? I know I’m missing an HDMI to HDMI.