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DIRECTV STREAM Setup & Equipment

DIRECTV STREAM Setup & Equipment

Help for activating and setting up your streaming experience.

1.6K

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Can’t log into direct tv stream app care code 902

Every time I tried to log into the DIRECTV stream app. It gives me care code 902 which I’ve read has something to do with the Wi-Fi but the Wi-Fi is good. Everything else is working and letting me login. It’s just this app in particular. I’ve tried deleting it and re-downloading it. I don’t know wha

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6.1K

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Can Osprey Boxes from old ATT (CW71KW-200) be Updated?

I have an old beta Osprey box that I would like to use to try out Directv Stream but when I plugged it in it tried to update and failed twice. Is there a manual workaround?

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227

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Gemini C71KW-400 original boxes

I have 2 original Gemini boxes (C71KW-400) + the remotes from when I had AT&T TV in 2020. Thinking about going with DIRECTV stream now. Will these boxes work just as well as the new Gemini air? I’m trying to avoid that $15.99 a month fee you pay for the new box.

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462

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pioneer tv not turning off

My direct stream remote will turn my Pioneer Tv on but not turn it off. The remote turns the direct stream box on and off but only turns the tv on.  I've re-paired and programed the remote several times to the direct stream box and tv.  Please advise

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215

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C71KW-400 Device does not have connection for coaxial cable

I am switching from AT&T U-verse (Model: VIP1200) to DirectTV Stream (Model: C71KW-400). And this New device C71KW-400 does NOT have connection for coaxial cable.

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233

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Accepted Solution

Missing channel numbers channel guide

There used to be channel numbers listed with each channel on the guide. Now they are missing.  This is when I view the guide via the website (https://stream.directv.com/guide) or on my TV. Is there someway to restore the channel numbers?  I've tried resetting my cable box, which did not h

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695

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HDR not supported?

I had a TV that didn't support HDR, but I just bought a new Samsung that DOES support HDR, but when I go into the settings on the Gemini device, it still says HDR not supported by your TV. Any idea why?  Does HDR work for everyone else or is this yet another ridiculous DirecTV bug?

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310

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How to control DirecTV streaming app with Sony TV remote

I just bought a new Sony TV and have the DirecTV app. I would like to use the Sony TV remote to change the channel using the change channel button. How do I program the Sony TV remote to change the channel, access the guide, etc? 

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253

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Fees

What is this ARS 15$ per month fee? It has something to do with DVR. Is Directv the only streaming sevice that has this fee? What has the 24 month agreement have to do with it. Very confusing!

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251

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Replacement power cord for Gemini air

Anyone have a source for a replacement cord for the Gemini air? I contacted Directv but they said they can not help as I bought my unit from a third party seller. Thanks

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290

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